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The ABC Vacuum Warehouse mission is simple:

At ABC Vacuum Warehouse, you get vacuum cleaners at the lowest possible price, shipped directly to your door, with the best possible service. Starting in mail order in 1977, we provide customers with the quality vacuum cleaners and discounted prices. We transitioned into the online space in 1996, when we launched our website ABCvacuum.com

At ABC Vacuum Warehouse, we concentrate on volume while maintaining personal attention to our customers.

How do we sell vacuum cleaners for such low prices? We buy in volume. We also purchase from a network of suppliers that have overstock or are going out of business. Overhead is kept low and employees are not paid through commission. We literally stack 'em high and sell 'em cheap!

For Customer Service inquiries, please reach out to: abcvacuumnewegg@gmail.com or 800-285-8145.

  • Feedback
  • Returns Policy
On-Time
Delivery
100.00%
Product
Accuracy
100.00%
Customer Service
Statisfactory
100.00%
205 Reviews (87% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-15 of 15
Anonymous
Ordered on 12/20/2016
Scam Artist 1/16/2017 3:15:45 AM
Product was damaged when received - returned it at my own expense despite supposed to be supplied a pre paid shipping label - out $21.00 - can't get any response from the seller.
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Bradley K.
Ordered on 12/14/2016
Item shipped to wrong addreas 1/5/2017 6:00:46 PM
Newegg or the seller managed to swap my billing and shipping addresses. Well this was a Christmas gift for the in-laws that that didn't get to them. Contacted Newegg, they took no responsibility as usual and said the seller would contact me. Well I'm still waiting...
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Bruce L.
Ordered on 11/28/2016
Terrible! Customer Service was pretty much non-existed! 12/21/2016 10:26:38 AM
We bought the heater earlier in December, hoping to get a nice heating for holiday. The heater came broken!

The heating unit itself was working fine, but the wooden board on top literally fell out of the box when we opened it.

We contacted Newegg/Seller: ABC Vacuum Warehouse 12/4. They responded next day, asking for a picture, and I sent that to them and Newegg and that's about it, no more responds from ABC Vacuum Warehouse ever since! and it's been 2+ weeks. Newegg sort of followed up with me 2-3 times with email, but it's somebody new every single time, and every single time there was no follow up.

I also tried the online chat option, crazy long wait time, and the worse is it tells you wait time is 37 minutes, and 3 hours later, you are still waiting!

I will NEVER buy from ABC Vacuum Warehouse again! and I will also make sure to tell all my friends and families about my experience. And because of my experience, I am sure I will second think about future purchases from Newegg too.

Just FYI, i am dealing with this broken heater for the xmas holiday, how great.
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Joseph h.
Ordered on 9/11/2016
Poor customer service 10/5/2016 7:56:36 AM
Received the vacuum cleaner. It is defective. It happens. Emailed support and received no followup. Called the number on the box and was told to call another number. This number was for another company who has nothing to do with Vacuums.
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Robert D.
Ordered on 8/26/2016
Waring Wine Opener 9/20/2016 10:50:52 AM
I am not sure who was at fault for this transaction. The problem was that the item arrived defective. It never worked. Thought this was odd because the item was refurbished. Does not that mean it had to be checked out before it was given the green light for shipping? Anyways, I am told that a replacement is on the way.
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Anonymous
Ordered on 5/27/2016
Seller does not respond to emails after selling a defective product 6/16/2016 11:14:25 AM
I bought a Roomba vacuum from this seller. The shipment was fairly fast but when I received the package, I realized the original box of the vacuum was opened. The plastic seal was broken. Then, I tried the vacuum and found out that it is broken out of the box. It was making all kinds of grinding sounds. I contacted the seller several times and the seller didn't respond even once. I read the seller reviews and found out that he/she has done this to many customers before. If I read those reviews in advance, I wouldn't have bought anything from this seller. I also emailed newegg customer service and received a response from newegg 6 days (!) later.
I suggest you do not buy from this seller as he won't respond to you if you receive a defective product. And don't expect the newegg to provide immediate help. I couldn't exchange the defective product through this seller or newegg.
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Adele S.
Ordered on 5/24/2016
Terrible - refuses to respond to emails regarding promotional item not received 6/14/2016 1:25:20 PM
I would never recommend this seller. Never responds to emails and, as a matter of fact, I am returning a $380 item because of their lack of response. One of the worst experiences and I would think for this much money, you would have a responsible seller. DO NOT BUY FROM THEM.
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Donald W.
Ordered on 4/25/2016
great 5/16/2016 12:31:34 PM
great, no problems, arrived on time
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chieffirebelly
Ordered on 10/30/2015
Green GD9315BC1 Peak 6 Element Large Room Heater w/ Remote Control 11/23/2015 8:53:43 PM
Heater came in sealed box with no manual and no remote controls. Heater will not heat on high or low settings. It only runs on "Eco" setting. I have 2 other similar units by Rosewell that work nicely and that put out plenty of heat. This one is a complete dud.
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Anonymous
Ordered on 7/26/2015
8/25/2015 9:07:19 PM
Thanks
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Anonymous
Ordered on 7/26/2015
Shark NV501 Rotator Lift-Away Professional Vacuum 8/17/2015 11:58:44 AM
This is an amazing vac for the money, and I would've been extremely satisfied if it was completely refurbished. As I was assembling the wand, I was disappointed to discover that it did not lock into the base of the pod. So when you pull the vac back towards you, the wand disengages from the unit. I was unwilling to pay the $17.95 postage to return it, and remedied the problem by wrapping a few loops around the cord hooks & securing it with a wire tie. I know this isn't a brand new model, but I expected everything to be working properly. Otherwise, I probably would have given this seller 5 stars.
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tomj
Ordered on 8/5/2015
Nonresponsive 8/13/2015 5:17:59 PM
Sent 2 emails of a span of 2 weeks and have yet to receive a reply of any kind for a defective unit.
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techiescorner
Ordered on 8/1/2015
Never received, poor customer service 8/10/2015 11:45:21 AM
Disappointed with Newegg and the seller, never arrived. No customer service.
Only opening dispute after dispute and dont expect New egg to help you either
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Consuliari
Ordered on 6/28/2015
ABC Vacuum Warehouse 7/20/2015 2:34:34 PM
Only reason I knocked an egg off is due to the fact that the listing had it as Model NV-501 but what arrived to us was Model 500-FS, after speaking to ABC Vacuum people and doing some research and reading peer reviews on the difference between models (which there is very minor differences) we decided return it was more of a hassle then keeping it, and it works great for what we need.
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Anonymous
Ordered on 6/28/2015
Beware..IRRESPONSIBLE 7/13/2015 12:18:50 PM
this seller is very irresponsible.. he sold me defective vaccuum and its been more then 8 days requesting RMA to return the product and no response
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