We are a small, Milwaukee based, internet retailer selling our own line of custom products direct to the end user. In selling direct to the end user this helps us to control costs and bring the lowest possible prices while still maintaining product quality and superior customer services at all levels. We only market and sell products that we use / have used or are used by our employees.

••••We stand behind our products 100%••••

We offer a 60 day return period on all items sold on NewEgg. If items are being returned to a defect we will also cover the return shipping costs as well. If items are being returned for reasons other than defects the return shipping is paid by the buyer.

MOST items we sell on NewEgg also come with a 1 year warranty. (Not all items come with this warranty however so please check the items listing for this warranty information). If an item fails to perform it's duties within a year of purchase please contact us for return instructions. Once the item is returned we will replace it at no furhter cost to the buyer. Return shipping on warranty claims are paid by the buyer. The warranties never cover failure due to abuse, neglect or use of the device for something other than it's intended purpose. The warranty only cover the item purchased and is limited to the original cost of the item.

••••Shipping••••

Our standard shipping option will utilize the cheapest shipping method availabe for the item ordered (normally USPS First Class Mail). In most cases the standard shipping will take approximately 3-7 business days to arrive to any US location. For an additional fee based on the weight of the item you may upgrade the shipping method to USPS Priority Mail which take anywhere from 2-3 days to arrive to US based destinations. For an additional fee on top of that for Priority Mail we do offer a shipping upgrade to USPS Express Mail. USPS Express Mail is delivered to MOST all US locations within 1 business day with some remote locations taking up to 2 business days for delivery such as locations in Alaska, Guam, Hawaii & Very rural mainland areas. If you want to verify the delivery/shipping date for a particular shipping option or are in urgent need of an item by a guaranteed date please contact us directly so we can guarantee the delivery date for you.

We ship orders every day of the week (M-F) except for weekends and federal holidays for which the United States Post Office is closed.

In no cases will we ship items by UPS, FedEx or DHL. We are unable to use these services at this time

••••Should you ever have any quesitons or concerns about your order, delivery, how to use an item or any other matter pertaining to an item of ours, please contact us at any time!••••

Feedback
Returns Policy
324 Ratings (97% Positive)

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
92.50%
Product
Accuracy
90.00%
Customer Service
Satisfaction
88.89%
Anthony G.
Ordered on 9/7/2020
Pretty good for the price.
9/22/2020 8:23:10 AM

I had no need to contact the seller everything shipped on time and I did not have any issues with the product itself.

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Sabrina B.
Ordered on 4/3/2020
Company was great
4/25/2020 2:36:56 PM

Product was faulty but customer service was very helpful to start the return process and get the mater resolved fast. !

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Andreas G.
Ordered on 4/9/2020
Great customer service
4/24/2020 11:23:41 AM

I bought two of the soap dispensers and when I did put them in service I realized on one of them the LED didn't work. Contacted BAFX Products and they immediately sent out a replacement unit free of charge which they stated checked before sending out to me. That is great customer service. Good product and good seller company.

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Shelly P.
Ordered on 4/5/2020
Great idea in theory
4/20/2020 9:06:21 AM

The product was an automatic hand soap dispenser. It dispensed enough soap to wash the hands of five people. In fact, it overflowed your hand, and if you tried to remove your hand, the soap would just end up on the counter or floor. There is no adjustment for the amount to be dispensed, so it is, basically, unusable.

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Gary J.
Ordered on 3/30/2020
Good Deal and Two Year Warranty
4/15/2020 8:07:59 AM

I have used it on my car, a 2005 Buick, with the Torque Lite and Car Scanner ELM OBD2 android apps. I used it to check live data, fuel trims, the BAFX bluetooth OBD2 reader along with the android apps worked great. I got my BAFX bluetooth OBD2 reader within 2 days. US support and a two year warranty, I would recommend the BAFX bluetooth OBD2 reader to family and friends.

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Brian M.
Ordered on 5/28/2019
Buy this.
6/17/2019 12:10:05 PM

Great product at a great price. Easy to use.

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Debra G.
Ordered on 3/2/2019
The item is of poor quality
3/24/2019 5:27:55 AM

The item is of poor quality and does not pump out soap. The motor makes a slight noise but does not work. I have replaced the batteries twice. I have contacted customer service twice for a return label with no response. I am very unhappy with the product and with the customer service. I will never do business with this company again and would not recommend them to anyone! Unsatisfied customer!

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Thom S.
Ordered on 1/30/2019
Very Good Experience
2/16/2019 8:35:15 AM

Surprisingly excellent packaging. Delivery was when promised. This product has a lot of third party support so one should find software to meet one’s OBD II needs. I did easily thanks to their excellent customer service.

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Anonymous
Ordered on 3/26/2017
Great Purchase
4/10/2017 8:28:54 AM

Very happy with the OBDII reader. Worked when other cheaper models didn't. BAFX has a great price and product and it it was shipped very fast. Came with good documentation. Would happily purchase from these guys again.

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Jay K.
Ordered on 3/19/2017
Great price and fast shipping
4/5/2017 5:00:44 AM

I would buy from again.

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  • Didn't contact
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Peter O.
Ordered on 3/19/2017
No problem
4/3/2017 6:35:18 AM

Would use them again.

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Anthony M.
Ordered on 2/20/2017
BAFX Products 34t5 Bluetooth OBDII Scan Tool for Android Devices not Received After 3 Weeks!
3/10/2017 5:07:06 AM

I've been waiting for my merchandise for 3 weeks now. The original estimate was 5-7 days. I contacted the seller and did not receive a response. I filed a claim with Newegg and still have not received a response. I would like to receive this device because of the excellent reviews I have received from friends. At the moment I'm left out in the cold.

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Anonymous
Ordered on 2/4/2017
looking fro this
2/20/2017 4:43:15 PM

it's just the right size

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  • Didn't contact
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Claude J.
Ordered on 4/22/2016
Great prices and customer service
5/13/2016 1:50:49 PM

I ordered a Bluetooth OBD-II sensor to get real time engine performance information streamed to my Android phone. The price on the unit that BAFX sells was excellent and it has a 1 year warranty. I had connection problems with the first unit I received and Antonio, the customer representative assigned to my case, was prompt, polite, patient and extremely helpful. He confirmed that I had correctly followed the pairing and set up procedure, without making me feel idiotic and quickly put the exchange in motion when we determined that the unit I received was at fault. He also made sure to test the replacement unit prior to shipping it out to ensure that I would not encounter the same problem. Top notch sales, service and support with excellent prices. I would not hesitate to recommend them to anyone and I would use them again without worry.

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Anonymous
Ordered on 4/12/2016
Good Seller
5/4/2016 2:25:42 PM

Was exact at description says.

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jay
Ordered on 7/12/2015
Works/Inexpensive
11/24/2015 6:39:31 PM

Way cool and useful Item was shipped quickly and safely I bought 2 and both work and cover a huge range of vehicles

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MarkZ
Ordered on 10/11/2015
Super Customer Service!
10/20/2015 7:23:36 PM

Kevin B. went way out of his way to check up on my order when the item wasn't scanned by USPS when shipped. Excellent service with a very personal touch -- very rare nowadays! Keep up the good work!

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Anonymous
Ordered on 7/26/2015
Great Product!
8/23/2015 11:14:41 AM

Works just like described!

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NORexpat.
Ordered on 1/1/2015
OBDII scanner works with PWM interface
4/15/2015 1:13:33 PM

After a couple of mistakes (read fakes) I got the OBDII scanner from BAFX Products and it worked with my 2004 Ford Focus. I have no problems connecting to the scanner using various free versions of Android apps.

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Derf~!
Ordered on 10/10/2014
Awesome
11/2/2014 6:13:04 AM

Perfect in every area! Awesome customer service, fast shipping, and great packing! I'll be buying from them again! :)

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