- Email This Seller
Batteryheads offers a wide range of TechFuel replacement batteries, battery chargers and electronic accessories that meet or exceed original equipment manufacturer (OEM) specifications. Our long-term relationship with our manufacturers allow us to sell reliable, quality products at significant savings to our customers. You will find our prices to be very competitive with savings often exceeding 50% off average retail price.
Our high volume and efficient logistics system allows us to ship orders within one to two business days. We offer shipping via FedEx and the US Postal Service. Your order will arrive quickly and carefully packaged.
All orders come with a thirty-day satisfaction guarantee. TechFuel batteries and accessories also have a one-year warranty against defects in materials and workmanship.
We are confident that your shopping experience with Batteryheads will surpass your expectations.
- Returns Policy
At Batteryheads, our goal is your complete satisfaction with every product purchased. All of our products come with a 30-day Money Back Guarantee and a one-year warranty.
If you’re not satisfied with any item you have ordered, please return the item to us within thirty-days of purchase for an exchange or refund of the item’s purchase price.
If you experience problems with your new TechFuel product within a one-year of the purchase date, you are covered by our limited warranty. Our limited warranty covers defects in material and workmanship unless specifically noted in the product description. It is inherent in the life of a rechargeable battery that cell capacity diminishes with use and the passage of time. Diminished cell capacity resulting from use, abuse, and age is not considered a defect in material or workmanship.
This end-user warranty is provided by Batteryheads to the original purchaser of our products and is not transferable. The warranty period ends one year from the date of the purchase of the original product unless otherwise specifically noted in the product description. Our warranty is solely for the purpose of repairing or replacing product purchased from Batteryheads. At its discretion, Batteryheads shall refund, repair, or replace product which is deemed defective by Batteryheads.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.