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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

We buy directly from the manufacturer and pass the saving to you, why buy retail when you can buy directly from us.

Welcome to FactoryDirctWholesale.com, where every day you’ll find lots of high-quality, unique items you really want, at savings from 30% to 70% percent off retail prices.

Expertise, Selection, Value

We are direct sales company, we buy directly from the Factory, and most of the time, we send our employee in the factory before the item get send to us, so we can sure you get good quality products

Best Deals, Best Sales, Lowest Prices

At FactoryDirectWholesale.com, you will find a wide variety of merchandise, the breadth and depth of which is rarely found elsewhere. Imagine walking through the doors of a massive retailer that carries merchandise in virtually any category, its enormous showroom filled to the ceiling. Even then, you wouldn't find the incredible selection within each category that we offer here. Whether you’re shopping for yourself or looking for a gift for someone special, we have just what you’re looking for – at seriously discounted prices.

But we don’t stop there. Every day we offer customers an opportunity to save even more with Today’s Sale, one item we have selected for its popularity and value. Since these sale items are offered at extraordinary savings, they can sell out quickly. We recommend checking Today’s Unbeatable Sale early in the day to avoid disappointment.

Customer Care, Our First Priority

Contact Info:

Factory Direct Wholesale, LLC
2855 N Berkeley Lake RD
Duluth GA 30096

Tel: 770-242-9511 ext 100

  • Feedback
  • Returns Policy
On-Time
Delivery
88.24%
Product
Accuracy
89.67%
Customer Service
Satisfaction
81.48%
2,465 Ratings (81% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 795
Patricia S.
Ordered on 3/17/2020
4/2/2020 5:43:05 AM
Customer service has been awesome after I reached out to them regarding this order. I ordered March 17th and still have no idea as to when it will be delivered. I understand that the world is in a pandemic and I’m trying to be patient
  • No
  • No
  • Yes
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Christopher s.
Ordered on 3/24/2020
Didn't ship the item 3/31/2020 3:49:24 PM
after a weeks time, still hasn't updated shipping as the product hasn't even left their inventory, i emailed and requested a refund before it is shipped out, they told me i can not get a refund at this time and to refund the shipment when it gets here
  • No
  • No
  • No
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Jeff P.
Ordered on 3/8/2020
Fast shipping 3/23/2020 8:39:09 PM
Seller kept me in loop. Sent me two email about product before I received it. Product came two days early. Would recommend seller and product to others.
  • Yes
  • Yes
  • Didn't contact
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Billie H.
Ordered on 2/28/2020
Do not order 3/16/2020 5:57:34 PM
Ordered this chair & 3 weeks after ordering it still has not left the warehouse.
  • No
  • No
  • No
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Vinchentso V.
Ordered on 2/11/2020
Thank you 2/27/2020 7:39:26 PM
Thank you
  • Yes
  • Yes
  • Yes
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Mike E.
Ordered on 2/4/2020
2/21/2020 7:32:54 AM
It learns to the left when u go backwards and it makes a popping noise. Other then that it's comfortable
  • Yes
  • Yes
  • Didn't contact
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Asteway T.
Ordered on 12/28/2019
Massage Chair 2/9/2020 5:24:45 AM
I would recommend to others.
  • Yes
  • Yes
  • Didn't contact
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Savannah M.
Ordered on 12/20/2019
I love the chair 1/8/2020 6:44:09 AM
incredible ! does everything you want it to besides heat up, but I have a blanket for that ! love this product, perfect Christmas gift for my boyfriend !
  • Yes
  • Yes
  • Didn't contact
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Toni W.
Ordered on 12/17/2019
Late 1/7/2020 8:23:17 AM
Ordered on 12/7, money paid on 12/18, show as "shipped" on Newegg web site, but really only the label was created. Today is 1-7, and it has not actually been shipped. I have inquired 2 times.
  • No
  • No
  • No
1 out of 1 people found this review helpful. Did you?
Jacob B.
Ordered on 12/6/2019
Never received my order 1/1/2020 8:42:55 PM
I placed an order for a chair on December 6th for my wife for Christmas. I kept watching and waiting for the item to be sent. On Dec 22nd it still hadnt shipped. I decided to do a chat on their customer service page. I was working at the time so I wasn't able to respond right away. They asked if I still wanted my chair. I was with a client so I couldn't respond immediately. After 5 minutes the chat ended and they said they would cancel the order. I started another chat and said I DID NOT want a refund, I wanted the chair. They emailed and argued back and forth saying that I told them I wanted a refund. I NEVER ONCE told them I wanted it refunded. I wanted a chair for my wife. They finally said they would reship the chair. The next day the refi red me my money... I emailed them back and they said they didn't know why it was refunded bit they were still going to cancel the order. I had no present for my wife for christmas. I've never seen a company work so hard to not sell their product. What the Hell
  • No
  • No
  • No
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WALTER Z.
Ordered on 12/11/2019
Nice massager. 12/28/2019 7:50:55 AM
I tried one of these chairs at my friend's house and loved it. It is a beautiful chair. My wife and I use it 2 - 3 times a week. They sell a lot of these chairs. The Truck driver who delivered my chair told me he delivers at least one of these chairs every day. I never saw these chairs on Craigslist so people are using them.
  • Yes
  • Yes
  • Yes
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JUSTIN C.
Ordered on 12/11/2019
12/27/2019 7:57:57 PM
Still waiting for order. Order placed on 12/12/19. Order being re-shipped for a third time. #we’llsee
  • No
  • No
  • No
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DONIYOR M.
Ordered on 12/9/2019
Shipped fast and packed properly 12/25/2019 12:02:49 AM
Good for now
  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 12/7/2019
Ridiculous 12/23/2019 8:11:05 AM
Controller was not operative. Several attempts to get the controller replaced very unsatisfactory.
As of 12/23/19 I have not received a new controller or tracking information on this product.
Best4Less representative has told me many times different information on what action they are taking.
  • No
  • No
  • No
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Terry C.
Ordered on 12/2/2019
Great Product 12/20/2019 9:18:50 AM
I love my new massage chair.
The only issue I had was when the chair was delivered. I had NO IDEA the company would NOT be able to bring it into my home due to porch stairs, etc. So it sat outside until a man in my life who is strong enough to bring it into my home, got off work. WISH I'd known this before delivery. So that someone could have been present. Thankfully, the weather was nice outdoors.
  • Yes
  • Yes
  • Yes
Did you find this review helpful?
ERMAN T.
Ordered on 12/2/2019
Super Dissapointed 12/19/2019 9:50:09 AM
Hello,

I bought a gaming chair and seller did not shipped 17th day, I contacted 2 times with customer service, every time, they asked me wait 2-3 days, I was okay at the beginning, but the last one, I asked to cancellation, customer service told me they cannot do anything, I need to deal with Seller. What the duck? I am sorry but What the seriously duck? Are we shopping here for unknown merchants? We trust newegg.com that is why we are here... that is why I prefer to shop here, if there is a issue, you need to handle it for me, I am your customer not seller, I buy things with believing name of newegg.com with feeling that newegg.com will protect me.. anyways, I asked return, newegg customer service told me that I should allow 2 days to seller to respond my request for return, 2 days later, seller said hey sorry we cannot refund because we sent it... (checked the fedex, no item is coming, they says seller did not give them package yet.) I got super angry and then boom! Newegg customer service sent me an email saying that, hey seller already sent your package, so no return for you?? This is horrible guys, seriously, I hope all of you the best, but I am over it, I am done with newegg. this is literally terrible service. Merry Christmas!
  • No
  • Yes
  • No
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Siva J.
Ordered on 12/2/2019
very bad customer experience 12/18/2019 9:36:41 AM
The item was delivered on 17th December. Inspite of requesting the delivery company to call before delivering, no one has ever called inspite of my repeated requests and the item was delivered just outside the garage. This is a very unpleasant way of delivering such a heavy item which makes me to hire few peoople to take it from garage and take it into the home.
I would rather not buy anymore items from this site nor recommend anyone in future.
  • No
  • Yes
  • No
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Andy M.
Ordered on 12/2/2019
Extremely Unprofessional Company Gravely Lacking in Customer 12/17/2019 8:30:48 PM
Extremely Unprofessional Company Gravely Lacking in Customer Service
  • No
  • No
  • No
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derrick m.
Ordered on 11/29/2019
12/17/2019 4:01:51 PM
Chair sent to wrong address, supposed to get notification from seller, heard nothing
  • No
  • No
  • No
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Anonymous
Ordered on 11/29/2019
12/16/2019 6:31:39 PM
I order offline and no seller was involved.
  • Yes
  • No
  • No
Did you find this review helpful?
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