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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Just started offering our products on Newegg. We often utilize Newegg's Shipped By Newegg Service (SBN) so you can get the support and speedy delivery offered by Newegg's team.

  • Feedback
  • Returns Policy
On-Time
Delivery
82.91%
Product
Accuracy
92.31%
Customer Service
Satisfaction
80.00%
219 Reviews (88% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 44
Odalis L.
Ordered on 10/2/2019
Super Fast Shipping 10/6/2019 10:31:19 AM
Received the item i exactly wanted and brand new. The shipping was AMAZING! i Selected regular shipping which was 5-7 business days but i received it in two days. Thank you very very much.
  • Yes
  • Yes
  • Yes
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Eric G.
Ordered on 9/17/2019
everything as promised 10/4/2019 12:11:13 PM
Item arrived in new condition, faster than promised. Shipped from BC, Canada, but got to CO in 2 days.
  • Yes
  • Yes
  • Didn't contact
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francesca p.
Ordered on 9/23/2019
5 Star Seller - Would Buy Again 9/29/2019 7:42:45 AM
Great customer service and excellent communication! Item as described. Lightning fast shipping! Well packed. No problems at all. Perfect buying experience. I'm very happy and would definitely buy again. Thank you!
  • Yes
  • Yes
  • Yes
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Zachariah M.
Ordered on 7/31/2019
Motherboard was DOA, still no refund 2 weeks later! 9/19/2019 8:48:39 AM
Motherboard was DOA, I requested an RMA new egg approved but I have not received my refund more than 2 weeks later
  • Yes
  • No
  • No
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GEORGE P.
Ordered on 8/7/2019
Good Seller, iffy item availability 8/24/2019 3:39:13 PM
I Would recommend this seller.
Be aware that the refurbished items seem to come from somewhere else.
3 days of "Unavoidable refurbishment Delay" on tracking data.
  • No
  • Yes
  • Didn't contact
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Anonymous
Ordered on 8/10/2019
Worst service 8/22/2019 10:25:01 AM
I order this item and they didn't sent any item
Big Warehouse Deals! Response:
This orders was placed on Saturday, and delivered on Friday, with signature. Please review the tacking number on your order and verify this feedback was actually meant for our company.

If you still have not found your item, please reach out to us and we will be happy to help!
  • No
  • No
  • No
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Anonymous
Ordered on 8/8/2019
8/22/2019 4:54:48 AM
Still waiting....newegg will not be one of our first choices...
Big Warehouse Deals! Response:
This item is showing as delivered now. There was a courier delay beyond our control.

Thank you for your understanding!
  • No
  • Yes
  • Didn't contact
1 out of 1 people found this review helpful. Did you?
Allan S.
Ordered on 8/3/2019
EVGA SuperNOVA 750 G3 8/21/2019 1:59:03 PM
Power supply is what I expected, delivery time was as stated and packaging was good condition. Easy to install with modular system and works well in my system.
  • Yes
  • Yes
  • Didn't contact
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Michael L.
Ordered on 7/31/2019
8/13/2019 6:08:13 PM
Since MSI got in bed with google it won't work with a lot of aps and the I5 cpu (both are 300 ) wont work with Acronis, so no ghost.
Big Warehouse Deals! Response:
Unfortunately we do not manufacture these products. Please submit a return if you are not happy with the product.
  • Yes
  • No
  • Didn't contact
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Michael L.
Ordered on 7/25/2019
SUPER SLOW DELIVERY 8/8/2019 3:11:55 AM
over 2 weeks and still do not have monitor. Appears to come from Canada so long ship times.
  • No
  • No
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Carson R.
Ordered on 7/19/2019
No feedback to inquiries 7/29/2019 2:59:43 PM
I ordered this product a week ago when it was in stock according to the site and my card was charged. I contacted the seller 4 days after the order was placed and asked for an update and received no response. I check on the item and now it states it is not in stock and have sent them yet another message to cancel the order and refund my card. Awaiting a reply.
Big Warehouse Deals! Response:
This item shipped 4 days before this review was left, and is expected to arrive tomorrow. Please view your tracking number for status updates.
Newegg has a known bug in their system which we have been reporting for weeks and it is not fixed, so please do not rely on Newegg's website for tracking updates. Please view the courier's website directly for tracking updates.
  • No
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Anonymous
Ordered on 7/11/2019
Slow and non-responsive 7/23/2019 6:17:15 AM
I placed an order on Thursday Night, on checkout NewEgg said the delivery would be Wednesday the following week, ok 4 bus days no problem. When nothing showed up on Wednesday, I went looking... they charged my credit card and provided shipping details to DHL on Monday, but the package had not yet even been picked up. I reached out to the seller using the email seller on newegg and I contacted newegg support who also tried to get a hold of the seller on the phone and when they were unable to do that, sent an email as well. Now it's Friday and DHL has just picked up the package and I expect it to be delivered on Monday, a full 7 business days later.
Read the return policies for this seller very carefully, look at their profile description: "Just started offering our products on Newegg. We utilize Newegg's Shipped By Newegg Service (SBN) so you can get the support and speedy delivery offered by Newegg's team.

All products are Shipped by Newegg. Please contact Newegg directly for Shipping and Returns.". had I read that before ordering I would have looked elsewhere...

When we did finally receive our item the foil tape sealing the box was torn, everything appeared to be inside and functional, but this was definitely not a brand new item as advertised.

Seller never replied to requests for information about the shipping delay.
Big Warehouse Deals! Response:
Hello,

This order was picked up by the courier on the 19th, and delivered on the 22nd. Newegg has been having difficulties updating tracking data and we are in talks to see what we can do to improve this communication. We have begun emailing customers tracking data directly as their automated system seems to be having issues updating clients. Thank you for your understanding!
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2 out of 2 people found this review helpful. Did you?
Anonymous
Ordered on 7/12/2019
order sat there for a full week 7/19/2019 6:11:02 AM
order sat there for a full week and then they were just packaging it... am premier member and suppose to have 3 day ship.. this is unacceptable still have not gotten order....
Big Warehouse Deals! Response:
Hello,

This item was ordered after hours on Friday, and shipped on Tuesday. Sadly, this item was not available from a warehouse closer to your location.
  • No
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  • Didn't contact
2 out of 2 people found this review helpful. Did you?
William B.
Ordered on 7/3/2019
Inept 7/18/2019 4:00:35 AM
no
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0 out of 1 people found this review helpful. Did you?
Chad S.
Ordered on 6/28/2019
Terrible 7/16/2019 7:20:55 PM
Took over a month to show up (still hasn't)...
Big Warehouse Deals! Response:
This item is showing delivered with delivery confirmation to your address from the courier. Please contact our team if you did not receive your package and/or view your tracking number for more details.

Thank You!
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2 out of 2 people found this review helpful. Did you?
Gregory A.
Ordered on 6/28/2019
Perfect Configuration at the right price 7/16/2019 12:29:35 PM
We have a standard configuration that we purchase. This one was perfect and had the best price.
  • Yes
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  • Didn't contact
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Alison S.
Ordered on 6/19/2019
Great product & price! 7/9/2019 1:08:54 PM
Very happy with the vendor as well as the product! Got a great price to boot! Seamless transaction. Thank you so much!
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Alex F.
Ordered on 6/18/2019
Horrible. Paid for 2 day shipping, actually took 9 business days. 7/1/2019 11:58:51 AM
Title says most of the story.

I paid for 2 day shipping, hoping that I would get between 3-5 day arrival time.
Boy was I disappointed. I ended up having the reschedule the install time and really mess up my schedule.
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2 out of 2 people found this review helpful. Did you?
Joshua P.
Ordered on 5/15/2019
Fine, no problems. 5/31/2019 1:06:16 PM
Shipped fast. Happy with the product.
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Regina H.
Ordered on 4/15/2019
Very happy 5/6/2019 7:17:07 AM
Had no problem with them but the cpu seller took 3weeks to receive it but other than that everything on my order is workin perfectly fine
Big Warehouse Deals! Response:
Hello!

The item purchased from us was received fast. We hope you are happy with your new cooler!
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?
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