- Email This Seller
SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
BigOutlet Electronics is an e-tailer located in New Jersey. When you buy from BigOutlet on, you can buy with confidence as your purchase is guaranteed.
If you need additional information on products listed by BigOutlet, please contact our sales support team at 1-888-602-4468.
If you need warranty or technical support, please contact our customer service team at 1-888-602-4468.
We intend to exceed your expectations, win your repeat business, and earn your perfect 5***** feedback.
- Returns Policy
Refurbished items are covered by a 90 day manufacturer warranty from date of receipt by the customer. New goods typically have a 1 year warranty. Should you have any questions or problems while the item is under warranty, please contact us at the toll free customer hotline listed on the warranty card that will be enclosed with your product. Should you have any issues immediately on receipt, please contact us within 14 days through newegg and we will arrange an immediate replacement of the received item at no cost to you.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.