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Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Our company was established in 2004 in North Sioux City, South Dakota, the heart of the Midwest. We understand the importance of our customers, and the trust you put in us to bring the best value and service.

Over the years we expanded our product offering to include recertified and open box computers, consumer electronics, as well as other products that compliment these items. Focusing on recertified products allows us to bring you the latest technology you crave at great value pricing. We know the rush we get from getting a great deal, and we want to bring that "rush" and those great deals to you. Based on this founding principle, our core value position is providing you with the deals you are looking for by delivering quality products that have the performance you want while saving you money.

  • Feedback
  • Returns Policy
On-Time
Delivery
100.00%
Product
Accuracy
100.00%
272 Reviews (87% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 36
Fred M.
Ordered on 12/21/2016
good seller 12/26/2016 5:59:41 PM
I've bought from brownbox twice, both orders processed and shipped quickly. Thanks !
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Gregory W.
Ordered on 9/28/2016
Do not buy from brownbox 10/26/2016 5:50:19 PM
My computer never arrived. Brownbox did not require any proof of delivery and Fed Ex delivered it who knows where. It was never received by us. Fed ex said Brownbox must file a claim for a lost package which they refused to do and instead told me to "file a police report". How is that going to get me my merchandise which they failed to deliver?
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Jenkins C.
Ordered on 9/16/2016
Fast shipping, top-notch packing 10/7/2016 11:34:48 AM
The item arrived before I expected it with the most caring and expert packing imaginable. I want to use this vendor all that I can.
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Anonymous
Ordered on 8/9/2016
Quit Working after 1 Week 8/26/2016 7:32:27 PM
Refurbished HP laptop that I purchased quit working after 1 week of moderate use. And refurbished it really looked. Started going to self-restart and then the keyboard quit working.
Newegg should watch who they work with, as with sellers of low quality electronics they will loose their name and faith of their customers, like myself. S
Brownbox Response:
Sorry for the problems.
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Anonymous
Ordered on 7/23/2016
8/7/2016 2:36:46 PM
I've got a TV from this seller and it was safely shipped with sturdy packaging in a properly labeled box (fragile, upper side). The shipping was right on time. I was very satisfactory with this seller.
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Michael A.
Ordered on 6/10/2016
Very impresser 7/1/2016 9:58:27 AM
Although the refurbished TV I ordered was initially missing the stand that is supposed to come with it, newegg and brownbox customer service rectified the issue very quickly and painlessly. I ordered this TV to match an identical model in the same room for symmetry. The only difference I noticed is that the other one, which I bought new a couple of years ago, has a glossy finish on the screen. The refurb has more of a matte appearance. Anyway - I am satisfied.
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Deidrich T.
Ordered on 4/30/2016
Smart TV 5/23/2016 1:40:10 PM
Yes; to all questions - fast shipping, great packaging, good communications; and the Smart TV applications setup and interface are working great!
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Anonymous
Ordered on 4/3/2016
Fast shipping, great deal, would buy again. 4/13/2016 8:51:48 AM
Very good experience with this seller. Incorrect remote was sent with the TV, but shortly after contacting the seller they sent me the correct remote. Very happy with my purchase and experience with the seller.
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Anonymous
Ordered on 3/8/2016
Good Product - Fast Delivery - Slow on Service 3/29/2016 9:23:30 AM
I received my refurbished HP Notebook and found the Windows 10 Operating System to have problems. I tried to contact Newegg Customer Service but had problems getting less than a quoted four hour wait. When trying to get tech support on OnLine chat I had trouble getting access because did I not have an RGA number. Finally I got on HP Customer Service and found that the computer was so new that it still had most of its new product warranty left. So, they took it back and corrected is problems.
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Norman M.
Ordered on 3/8/2016
Non-Responsive 3/18/2016 3:57:37 AM
The computer came with Windows 10 but was not activated. I tried several times to activate but to no avail. There was no product key on the computer or power supply. Other than that, it worked great. I emailed Brownbox but have heard back nothing.
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Mr. S.
Ordered on 1/2/2016
Missing parts 2/19/2016 4:39:12 AM
Missing Owner's Manual and Quick Start Manual as well as no assistance from Newegg. Never again!!
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h l.
Ordered on 1/14/2016
excellent seller. 1/24/2016 7:24:36 AM
item came as described and came with manuals in two languages. Item was easily configured out of the box and picture was excellent.
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Jon
Ordered on 12/11/2015
Quick Service 12/14/2015 1:52:12 PM
I ordered them on a Friday afternoon and they arrived that Monday - it doesn't get much better than that.
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Michael
Ordered on 10/29/2015
11/11/2015 7:55:37 AM
Fast shipping and the items were just as described. Thanks!
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Anonymous
Ordered on 10/6/2015
Acer laptop, refurbished 11/4/2015 7:20:31 AM
Poor product that did not work as advertised.
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1 out of 1 people found this review helpful. Did you?
Anonymous
Ordered on 8/22/2015
I Like Him 9/1/2015 5:40:01 PM
I accidentally put in the wrong shipping address and the seller fixed it for me without any issue.
The product arrived early and was in perfect condition.
10/10 will buy again
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BrianJ
Ordered on 7/29/2015
Handled problem fast and fair 8/20/2015 5:26:12 AM
Ordered a refurbished laptop. Great price for what I was looking for. Screen was shattered in shipping and dead on arrival. They took care of it immediately and promptly issued a refund. Good customer service.

I purchased another one from them right after, and it arrived fine. Very happy with it.
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Pat
Ordered on 6/15/2015
TV purchase 7/7/2015 7:37:05 AM
TV came with the wrong neck on the base for the TV and an inoperable remote. After contacting customer service all was eventually resolved thanks to Sherry Caba! Thanks again Sherry!!
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Tech-in-Maine
Ordered on 5/28/2015
Good Experience 6/19/2015 3:36:02 PM
Item came exactly as described. Well packed and fairly quick shipping. I would buy from Brownbox again.
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Right Reason
Ordered on 4/24/2015
Vizio E390-B0 Refurb 5/15/2015 1:30:51 PM
TV had a bright white line at the top. The backlight LEDs were shining through the slit as if the screen material was short by a 1/4 inch. IMO this was not a shipping accident. More likely a defective unit that was shipped on to the next customer with the same defect. At least newegg ensured a refund.
Brownbox Response:
Sorry the item was damaged in shipping. We have no reason to ship you a previously damaged unit as we pay for the shipping both ways and we seriously doubt anyone would keep a broken unit.
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