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Our goal at CellFactoryOutlet is to bring customer's top quality cell phones accessories at factory wholes sale prices. In a world where technology is rapidly changing, we strive to carry the newest state of the art products at prices that you can't find in a retail store.

Cell Factory Outlet is completely committed to excellence in both product quality and customer service. We are committed to doing all that is necessary in order to keep you a satisfied and returning customer! As a Cell Factory Outlet customer, you can confidently place your order with the knowledge that it will be delivered on time and correct.

We are open for online sales 24 hours a day. Our helpful customer service department is available to answer your questions about our products, assist you with returns, and will provide you with tracking information Monday through Friday from 9:00am until 5:00pm Pacific Standard Time or via email.

As a company whose number one dedication is serving you the valued buyer, we will continue on our quest for perfection!

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38 Reviews (84% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-6 of 6
Techuser
Ordered on 9/8/2013
RMA on a DOA 9/25/2013 3:39:37 PM
Car charger was DOA, seller wouldn't refund return shipping cost referring to policy. Lost a few bucks for nothing. just great! Last time I'll use Newegg Marketplace.
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JCB
Ordered on 5/21/2013
Never Again 5/31/2013 10:34:05 AM
I purchased two cell phone chargers from this vendor recently, and they might have the WORST customer service I have ever encountered. One of the items was broken and I have called them for a week straight and have sent emails to get that rectified and have received NO RESPONSE. I would NEVER purchase anything from this vendor, and would implore others to do the same.
Cell Factory Outlet Response:
We have not received one single email or received one phone message from this customer about this order. We always take care of our customers and always will. Look at our other feedback. We have never not taken care of a customers problem unless they did not contact us. Its unfair when customers lie about things on feedback to try and get things for free or just to hurt a company. It happens from time to time, and its truly unfair to all the great customers that shop with us everyday.
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Me
Ordered on 1/30/2013
Good Service 2/11/2013 7:49:46 AM
A product I received from them was DOA but after a quick email they resolved the issue without any stress for me! Would buy from them again! Amazing customer service and I wish more companies would provide the same level of service.
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Violet
Ordered on 2/4/2013
Great 2/8/2013 9:39:20 PM
Product shipped fast and arrived as described. It got here from across the country in 2 days (from the time it was shipped, 3 days since I placed the order) with the free shipping option (USPS I believe).
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Anonymous
Ordered on 11/26/2012
So so 12/29/2012 3:07:32 AM
Received both items quickly. One USB adapter worked fine, the other was broken when it got to me. Would've sent it back but I got it for cheap and shipping can be a pain. Hopefully they'll inspect their items more often.
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hav
Ordered on 12/4/2012
iPad chargers 12/14/2012 12:07:39 PM
I ordered these for work (8 of them) and was told after ordering that I needed to cancel the order. Seller work very will with me to assist in the return
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