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SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.
In French, Chérie means “Precious Loved One”. The origin of the brand name can be traced to the pet of the Chief brand designer, Simba. Simba is a Bichon Frise and he is the cheerer-upper and precious loved one of the family. To protect his skin from the harsh winter, and to beautify him, the chief designer started to create tailor-made outfits for him. The chief designer has been working in the textile industry for many years. Therefore, by linking the textile industry experience and Simba’s needs, the brand was naturally born. The logo of the brand is a portrait of Simba. Simba is the honey of the family and Bichon Frise is originated from France. As a result, the brand name – Chérie was born.
The design of Chérie pet products emphasize on the best interest of the pets. As a fine pet product manufacturer, we insist on using the best materials combines with great appearance, high level of comfort, and neat packaging. We strive to give your Chérie the best.
Elegant is the principle concept of Chérie fine pet products. Our designers combine the principle with trendy theme to create the innovative, stylish, and chic Chérie fine pet product line so that your Chérie always stays at the top of the fashion trend. Our goal is to provide the very best for your Chérie.
The design concept of Chérie pet apparels is based on utilizing the benefits of knitted textile. By applying different textile texture and knitting techniques to achieve the goal of creating the most comfortable, gorgeous, and diversified pet apparels and assuring your Chérie to be the focus of all attention in all occasions.
- Returns Policy
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.