Founded in Silicon Valley in 2014, Comper Healthcare is dedicated in the artificial intelligence application and smart devices R&D in the healthcare scenarios. In 2016, Comper will bring its Smart Doppler Fetal Monitor, Smart Basal Body Thermometer and Smart Fitness Scale to the markets in the U.S. and China, paired with Comper Healthcare Companion App, providing simple, comfortable, secure, and real-time experience for women with its world-leading technology and patented ergonomic design. Comper believes that technology-oriented innovation will reinvent healthcare experiences and create more joy and value to individuals and families.
Prevention is better than treatment
Communicate more than less
Work with what is now, think about what is next
- Returns Policy
Items shipped from Comper can be returned within 30 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
And if you wanna return, please kindly send a message to us to specify the reasons and then we will tell you how to do next.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.