Compute4Less Corp offers hardware and software sales as well as support services for the products we sell through our vendor partners. Our company was founded in 2009 and continues to grow in both the breadth of our client list as well as the products we support.
- Returns Policy
Software(open box) and consumables (toner cartridges, ink cartridges and digital media) are not returnable.
Due to restrictions from manufacturers on returns we offer no refunds on hardware open boxes items. Unopened items(sealed) can be issued full refund upon receipt of the product in the first 30 days. All defective product will be replaced with in 30 days of purchase. After 30 days manufacturer warranty applies.
To return an item you need RMA Number to process the return. Please send a request to rma@Compute4LessCorp.com to get an RMA#. Do not forget to include your Order Number.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.