Skip to: | |

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.

Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

Our CoolGadget Store is a subsidiary of our main company XCSource.com means Cross Country Sourcing. Founded in 2003, we have served over 10 million customers via mail order. Our professional purchasing team is specialized in getting you the best products with the lowest price. We are offering more than 1000 different products focus on accessories for mobile phones, tablet and photography.

************************************************************************************************************************************************************


Shipping Time Frame:
------------------------

1. Standard Shipping 5 - 15 days
* 70% of orders delivery within/on 7 days
* 95% of orders delivery within/on 10 days
* 99.99% of orders delivery within/on 14 days

2. Expedite Shipping 3 - 5 days
* 98% of orders delivery within/on 5 working days

3. 2 Days Shipping
* 99.99% of orders delivery within/on 2 working days

Note :
- Please add 1 handling day to all shipping time frame.


************************************************************************************************************************************************************


Buy more than 1 item SAVE DOLLAR on shipping cost:
-------------------------------------------------------------

Order Item Quantity...............................Standard Shipping..........Expedite Shipping..............2 Days Shipping

................................................................$3.99/Free.....................$12.99...............................$19.99

Additional Charge Per Quantity.....................$2.99/Free.....................$2.99...............................$2.99



************************************************************************************************************************************************************


Standard Return Policy
•Return for refund within: 30 days
•Return for replacement within: 30 days
•Restocking Fee: 15%

************************************************************************************************************************************************************

  • Feedback
  • Returns Policy
288 Reviews (64% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 120
Anonymous
Ordered on 11/10/2015
12/2/2015 3:56:56 AM
Unable to rate product because I not received it yet. Was ordered almost 30 days ago. Shipping via a slow boat from China I guess.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
NickO
Ordered on 10/19/2015
I didnt get this item 11/10/2015 2:09:12 PM
I didnt get this item.
This was the worst online shopping experience i have ever had.
NewEggs customer service has taken a complete nose dive.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Hamilton USA
Ordered on 10/5/2015
Never received order 11/9/2015 8:49:02 AM
The seller would not respond when contacted about the tracking for the order
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
asw
Ordered on 9/11/2015
CoolGadget delivery 10/5/2015 6:58:41 AM
It has been nearly a month since my order was placed and paid for and I still have no product or promised delivery date.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Ben
Ordered on 8/17/2015
Bad Experience 10/2/2015 7:59:06 AM
Never received item. Tracking number does not show any information. Not a nice experience.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Anonymous
Ordered on 8/14/2015
BIG RIP OFF!!!! STAY AWAY 9/26/2015 6:49:04 PM
Placed a order on Aug 2015 Still have not received order
was Issued a bogus tracking number and no communication at all.
So Far New egg has been NO help AT ALL
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Frustrated.
Ordered on 8/16/2015
Buyer Beaware 9/20/2015 7:02:43 PM
I've order 5 items, 1 headlamp flashlight, and 4 reels of led strip lights with remote. They sent me only the headlamp, and there trying to tell me they sent all 5 items, nooooo. So check the box, a very small box only room for he headlamp. At first they try to tell me items were sent, but now after going back and forth wilt email, now there saying it wasn't sent because the items were out of stock. It's frustrating.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
thereverend42
Ordered on 8/16/2015
cool gadgets 9/15/2015 10:14:01 AM
Ordered from them in Aug.16th, Still have not received product. Slooooooooo shipping?
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
T
Ordered on 8/22/2015
Great service, short cable 9/14/2015 3:14:02 PM
This cable was easy to find, and arrived very quickly. The mechanics of making this purchase and taking delivery were great.The cable looks fairly beefy and it works great. USB 3.1 is a nice upgrade.

However, the cable is much shorter than the 100 centemeters ( 1 meter) in the product description. I wanted a full meter for the use I have for it. It is only 69 centimeters long fully stretched out from tip of one connector to the other.

I'll keep this one and look for a longer one somewhere else.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Anonymous
Ordered on 8/15/2015
poor seller 9/12/2015 11:09:21 AM
door bell was shipped arrived at post office then got shipped back,no word from seller or no replacement

it would be nice to get an email from the seller

I thought I was buying direct from newegg if I thought it was another seller I would not have bought
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Alex P.
Ordered on 8/16/2015
do not buy 9/11/2015 1:30:57 PM
4 weeks since my order was placed - still no delivery. provided tracking number it not showing in neither USPS nor Hongkong Post websites
  • Not answered
  • Not answered
  • Not answered
1 out of 1 people found this review helpful. Did you?
Alex C
Ordered on 8/16/2015
Product never arrived 9/8/2015 6:37:57 PM
Iordered an led flashlight and it never arrived. Now I can understand that things happen in transit, but multiple contacts with this seller resulted in nothing. I have had nothing but good experiences with Newegg, but I think I will stay away from their marketplace sellers.
  • Not answered
  • Not answered
  • Not answered
1 out of 1 people found this review helpful. Did you?
Cuzzin aL
Ordered on 8/15/2015
Great Seller 9/8/2015 3:23:59 PM
I had a problem with my order, but the seller stepped right up, and made everything right. I am very pleased with the way this seller handled my issue.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Davspr
Ordered on 8/18/2015
Stay Away 9/8/2015 11:28:03 AM
I never received my order from this seller. I am out less than 20 dollars, but it still upsets me. I was either duped, or this company is terribly inept.
I would have appreciated an order status, or a refund.
  • Not answered
  • Not answered
  • Not answered
1 out of 1 people found this review helpful. Did you?
Ted
Ordered on 8/15/2015
worse than poor 9/8/2015 11:27:50 AM
I still have not received the order. It was "shipped" 8/15/2015
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Anonymous
Ordered on 8/17/2015
9/8/2015 3:56:53 AM
not recieaved yet
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
A customer
Ordered on 8/15/2015
Where's my door bell? 9/7/2015 7:38:47 AM
It's been three weeks and I've not heard anything about this order.
This is not what I call good service.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Charlie
Ordered on 8/23/2015
Disappointed 8/31/2015 8:07:51 PM
After emailing questioning the fact that my product had not arrived and I was unable to track it I got this response.
From: <CoolGadget> To: <Charles R Ray> -----

Dear Customer,

We are sorry for the inconvenience that you still not receive your goods,it has taken a long time.it might lost on the way.so you still not receive it, we are so sorry for it.
We also can not track your order now.
We will refund your money,please kindly check it.

With best regards,
Welsky Technology Limited
Linda
Customer Service
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
kuzemall
Ordered on 7/24/2015
Not happy at all! 8/15/2015 6:36:03 AM
I have been buying from Newegg for quite a while and this is the first time I have ever had issues with the products that I have purchased. Product does not work as it should, was very hard to pick out the correct drivers needed and after that it would only work part of the time. Very disappointed this time.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Anonymous
Ordered on 7/16/2015
Not for US buyers 8/8/2015 6:27:08 AM
This product was sent with a wall adapter made for European outlets and is useless. After requesting a refund, CoolGadget told me to go buy a converter for it. The nerve! After complaining to New Egg, I received an RMA but no postage. Now I'm told I'll get a refund if I am patient, but it's looking doubtful.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Page of 6
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site.