- Email This Seller
We are a modern company in Shenzhen with years experience. And our goal is to provide good quality and low price for our customers. We will constantly enrich our items.
Our experience and enthusiastic staff will provide you the good service and always ready here to assist you. Welcome to wholesale and retail sale. Hope we can build long term relationship on business and make you satisfied with our products and service.
It will takes 5-10 business days for the pacakge come to you. Pls. make sure you provide us the correct address and phone number when you make the check out.
About Customer Service
If you have any questions, kindly contact us any time, our service staff will be here to assist you and make you satisfied.
Call us with this number:86755-23832352
Or email us with: firstname.lastname@example.org
Office hours: 9:30 AM-5:00 PM pacific time. Mon-Fri. Office closes on holidays.
We accept return within 30 days after package delivered. Contact us first before Return the package.
Please pack the returned products in original packing and provide us the tracking number. No refund will be made for damaged parts.
If we send the wrong or defective item, we will cover all the cost for exchange; If buyer places the wrong order or just don't need the item, we accept return with 20% restocking applied.
- Returns Policy
Return for refund within: 30 days
Return for replacement within: 30 days
Restocking Fee: Yes
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.