With over 15 years in business and served over 10 million customers, DealStop has established itself as one of the nation's largest internet consumer electronics and computer product liquidators. Specializing in overstock, surplus and liquidated computers/computer parts and consumer electronics. DealStop is committed to providing customers a high level of customer service. We have fully qualified customer service to answer any questions you might have. It is just a toll free phone call away when you purchase any product from us, Monday - Friday from 9AM to 5PM.
Customer satisfaction is the most important aspect in our company
We offer you the largest selection of Brand Name products in computers, electronics, home appliances and other categories of products, at the lowest discounted prices available! Our tremendous purchasing power based on direct relationship with major manufactures and distributors allow us to offer Brand Name products at a minimum price.
DealStop operates an automated environment to ensure that your order is shipped promptly and accurately. Fast economical and reliable shipping is available.
We offer you many opportunities to save when you order from us. Our purchasing department always negotiates with our suppliers to get the lowest price and we pass the savings to you. DealStop offers only recognized name brand products to our customers.
Customer satisfaction is the most important aspect in our company. What does it mean to you? You can buy with confidence from DealStop. Business with DealStop is extremely easy- Excellent service, low prices, fast shipping!
- Returns Policy
All returns must include the following or it will be rejected and returned back to you at your cost:
. Product purchased from Deal Stop
. Original Condition, no physical damage (exclude damages sustained during transportation)
. All accessories, manuals, warranty registration card, etc.
. Original UPC/serial# intact on product and on retail package (Proof of Purchase)
. Valid RMA number obtained from website or customer service for the correct product and order
Additional Return Requirements and Policy:
1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold without shipping charge, Deal Stop will refund the amount of sale.
2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.
5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
6. Refund will be issued after our warehouse receives, inspects, and processes your return. Deal Stop will refund back to your method of payment.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.