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SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
DeepDiscount.com is dedicated to providing the Lowest Total Price when shopping for DVDs, CDs, Books and Video Games online. We also proudly carry great lines of competitively priced fragrances, party supplies and much more! We strive to make the process of purchasing these products as simple as possible by offering fast, accurate product searches, easy to follow check-out procedures.
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- Returns Policy
DeepDiscount.com wants you to be completely satisfied with your purchase. If you find that you need to return an item, please review the complete details of our return policy below to determine if any special return conditions apply.
For DVDs, Blu-ray discs, HD-DVDs, Music, Books, Video Games, Fragrances and Fun Stuff items you may return your purchase within 30 days from the shipping date for a full refund or exchange, as long as the item is in its original unopened packaging. You are responsible for return shipping expenses unless you receive a damaged or defective item. Please refer to the information below for exceptions and specific policies concerning some product categories.
- Return for refund within: 30 days
- Return for replacement within: 30 days
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.