- Email This Seller
We've been selling online since 1999. We are Massachusetts based and family owned. We're big enough to have what you need, but small enough to appreciate each and every customer.
Your business really matters, whether your order is $5000. or $5. You are dealing with car and motorcycle enthusiasts who actually use the products offered, and not a faceless corporate giant. We specialize in our product field, which means better service for you.
We help sponsor the BMW CCA Connecticut Valley Chapter, BMW CCA Boston Chapter, and the Planet 9 Porsche Forum.
And your questions are always welcome.
Among the brands we feature are:
RG UK (Raceglaze Ltd.)
Our goal is to have you become a customer for life! All purchases excluding custom orders are backed by our 30 day "No Fears-No Tears" money back guarantee if you're not satisfied. You can't lose at Detailbest.com.
- Returns Policy
All purchases are covered by the 30-day Detailbest.com No Fears-No Tears Money Back Guarantee. You must contact us first for a return authorization. Return shipping is NOT refundable.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.