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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.

ECLL BEST is a supplier of sporting goods, tools, electronics, pet supplies, housewares, beauty products, games and more.

ECLL BEST company was established with one goal and that is to provide latest technology products at competitive market pricing to our customers. This approach has led us to constant growth of our strong relationships with major industry manufacturers.

We are committed to doing all that is necessary in order to keep you a satisfied and returning customer! As a valued customer, you can confidently place your order with the knowledge that it will be delivered on time and complete.

ECLL BEST takes customer satisfaction as our no.1 priority. We will try our best to resolve any issues. We are ready for you!

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38 Reviews (70% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-7 of 7
JOHN J.
Ordered on 5/29/2016
No problem with the actual product the company however needs to be more orginized 6/21/2016 7:46:08 PM
So this seller ...product was fine the wait wasnt bad at all, so it was initially 4 stars ....but I needed a refund...they sent the RMA and everything and I sent the product back before the 15 days but heard nothing. So I actually had to email them asking for one and finally got it, dont think ill be going back to this seller I dont recommend this seller at all ...and for that three stars
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John W.
Ordered on 6/8/2016
Order Cancel 6/20/2016 7:40:24 AM
Not much to say, except didn't want to order from a vendor other than NewEgg. Didn't realize it, until after that Newegg was USING other vendors to fill needs. Either way, emailed Newegg and Vendor to cancel the item and promptly was resolved by the vendor and Neggegg. So ... it was resolved quickly.
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Anonymous
Ordered on 4/26/2016
Broken Part Was Sent And Not Any Respond 5/18/2016 10:56:30 AM
I received a broken part and after contacting with them they are not responding for a return label.
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1 out of 1 people found this review helpful. Did you?
GAJ
Ordered on 5/6/2015
Wrong Product, screw ups at every turn 5/30/2015 5:30:10 PM
They sent me the wrong case. I ordered the BitFenix Prodigy case for a mini itx board. They sent me a case twice as big and twice as heavy as the Prodigy. A BitFenix Colossal Window. Fine, mistakes happen. It took me 2 weeks to finally get the computer case shipped off to physically start the RMA process.

Every time you contact them, expect to wait 2-4 days for a response, especially 4 days if you contact them on Friday. They email me the RMA # and do not include the shipping label link to print out. It took them 3 days to get back to me again asking if I want the case picked up or take it there myself. After I agree to have it picked up, they try to dissuade me from going that option and I ask for a shipping label, like I originally wanted.

I contacted Newegg customer support on May 12th, ECLL acknowledged the problem on may 12th, but I didn't get my shipping label until May 26th, close to 8pm CST. So I couldn't ship until 27th

From now on, I'll only be dealing directly with Newegg
ECLL BEST Response:
Dear customer, thank you for leaving your message on New Egg. I would like to clarify something from what you mentioned above: First of all, back to 14th/May, our inventory contacted you for wrong item alert, also we made RMA for you to return the wrong item back to us. Please note that we also that you would like to have product return for credit only. Therefore, there is no such sending out replacement twice with mistake. Please check if this information is matching your record. Thanks again.
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4 out of 4 people found this review helpful. Did you?
ROBB
Ordered on 12/16/2014
Apple&reg iPod White Touch 4th Gen Digitizer + Glass 1/20/2015 12:00:21 PM
Never received the product. The Seller never answered their phone after a dozen attempts per day for 10 days. After notifying the Newegg rep about the problem the seller finally issued a refund 20 days later.
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3 out of 4 people found this review helpful. Did you?
LoneWulf92
Ordered on 8/4/2014
Wrong product, Absence of Customer Support 8/12/2014 2:47:24 PM
I ordered an inland 87074 3.5mm Connector Stereo head set with volume control and instead received what looks like a Sennheiser PC 3. I called Newegg.com support (excellent service by the way) and received the number to contact this seller. Call it, no answer, and what's worse, I get a "voicemail is full" message. Is this seller selling products from a basement? Whatever the situation is, I'll give them a few more days to answer my calls. Otherwise, I'll definitely be filing a complain with newegg. I don't put up with being sent incorrect products.
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7 out of 9 people found this review helpful. Did you?
OldOne
Ordered on 6/17/2014
Fast, accurate 7/10/2014 7:35:52 AM
I received what I ordered quickly with no problems. I would recommend this seller to everyone.
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