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ECLL BEST is a supplier of sporting goods, tools, electronics, pet supplies, housewares, beauty products, games and more.
ECLL BEST company was established with one goal and that is to provide latest technology products at competitive market pricing to our customers. This approach has led us to constant growth of our strong relationships with major industry manufacturers.
We are committed to doing all that is necessary in order to keep you a satisfied and returning customer! As a valued customer, you can confidently place your order with the knowledge that it will be delivered on time and complete.
ECLL BEST takes customer satisfaction as our no.1 priority. We will try our best to resolve any issues. We are ready for you!
- Returns Policy
Return for refund within: 30 days
Return for replacement within: 30 days
Restocking Fee: Yes
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.