Electric Vac established in 1969
After 40+ Years in Business My Father and I are Taking Our Store Online.
We Are a Family Owned Business Dedicated To Bringing You Quality Products at Discounted Prices.
We Have Been Selling on Third Party Websites Since 2011.
If There's An Item You Are Looking For & We Do Not Have It Posted Here
Contact Us & We Will Try To Work With You. We Have Many Suppliers & Access to Thousands of Items.
Electric Vac Strives for Excellence in Customer Service & Professionalism Because All Business Is Greatly Appreciated. Our Company Has Never Been Stronger & is Always Growing with New Associates, Suppliers, Innovative Ideas & of Course New Customers. We Thank You For Your Time & Business As Well As Wish You A Pleasant Shopping Experience.
Communication Is Encouraged. Any Questions, Comments, Suggestions Or Inquiries Are Welcomed.
Please contact us for return information within 14 days of receiving your item. Please allow one (1) to two (2) days for a response. We encourage communication and will address any issues ASAP.
Larger items, cancellations or special orders, normally
$50.00 or over, may be subject to a 15% restocking fee.
D.O.A., defective or "Not As Described" items can and will be refunded or exchanged. Please contact us within fourteen (14) days of receiving the item(s).
Please allow a 24 hour inspection period where the item will be inspected for non-functionality.
If the item is working properly after inspection we will work with you to return the item to you at your expense or issue a refund with a 15% restocking fee if applicable.
Duties, taxes and any charges are not included in the total cost of the item. Refunds will be issued minus duties, taxes or shipping cost
even if the item is listed as Free Shipping Return shipping is the buyers responsibility, unless otherwise discussed.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.