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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.

Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

We are in the online business in Hong Kong since early 2009. Our goal is to provide our customers products at the best price available.

We are professional in providing clients with computer hardware, gaming mouse, gaming keyboard networking device,etc

As we have good and long term relationship with some big manufacturers, our price is competitive and our service is promised.

All the package we will send by HK e-package.
In USA you can track it at:

www.usps.com

Please contact us if you need any help.
We will try out best to help you.

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56 Reviews (46% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-16 of 16
Anonymous
Ordered on 9/7/2015
Didn't ship for a month 10/7/2015 6:04:36 PM
They didn't ship my product for 1 month so i called Newegg 4 times and eventually got my refund.
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FaCePiCess
Ordered on 9/19/2015
Stay away! Shipping will never arrive! 10/6/2015 6:51:44 AM
Dude, what kind of monkey business are you guys running here?
You are shipping your items from HongKong and can not even copy the address correctly to your shipping label?!? I was waiting for my item 3 weeks to arrive, when finally was on the delivery truck, it got marked as Undeliverable as Addressed!! What?!?!? I want my refund with interest since you guys used my money for almost a month!
Stay away, unless you want to loose money, time and patience...
Please New Egg get rid of this jokers, cause they are not funny...
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Steve
Ordered on 7/1/2015
Dissapointed 9/29/2015 8:38:52 AM
I never received items, I went and in put a claim form in and never heard from anybody after that
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Amboy
Ordered on 7/28/2015
Good Seller, Long Shipper 8/24/2015 7:35:51 AM
This seller made sure my package arrived in a container that carried the correct product to my house safely. However, that package took a considerable amount of time to arrive. This is expected for a package being shipped overseas from Hong Kong, but it still seemed a little long, especially as it took the seller several days to even deliver the package to the postal service.
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Anonymous
Ordered on 7/11/2015
Is this 2015? 8/3/2015 11:39:06 AM
I ordered this mousepad and still have yet to receive going on three weeks. I will be mindful of sellers on my next purchase.
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Shea
Ordered on 7/16/2015
Slow Boat From China 7/28/2015 1:27:03 PM
I guess I must join the chorus of reviewers complaining about the sluggishness of this company when it comes to shipping orders. My order consisted of a single mouse which was in stock and ready to go. I'm posting this before I've received the item because it's been 12 days since my order was processed, and only now have they posted a "tracking number". I am given no clue as to the identity of the shipping company; having tried all the biggies, I suspect it is a pointless exercise trying to find out who is actually carrying my order. A review of all previous reviews of this outfit shows their tendency to whine that, "Hey! It's coming all the way from Hong Kong!" As if that is an excuse for taking 10 days or more to package and send off an order. It's NOT the shipping distance here, it is this company's internal laziness that seems responsible for the huge delays in delivery time. If I have a choice in future between this outfit and another, I know which way I'll jump.
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GDI
Ordered on 6/27/2015
slow shipping 7/26/2015 8:09:21 AM
I ordered in late June. Item supposedly shipped July 2nd 2015. I was advised by Newegg, that I should receive in 5-15 business days. Well, the 15 days was up July 24th and still no keyboard and mouse. Item still not showing up on USPS tracking number given. Ridiculous.
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GDI
Ordered on 6/29/2015
SHIPPING IS SLOW 7/20/2015 7:54:12 PM
I didn't realize this seller was based out of Hong Kong. Ordered 2 keyboards with mouse on 6/27/15 and 6/29/15. Appeared both were shipped 7/2/15. I m still waiting to recieve items as of 7/20/15. Tracking numbers given still not showing up on USPS. Newegg claims 5-15 business days and said should be delivered by 07/24/15. Almost a month after order was made. Most items I have purchased on Newegg are delivered in 2-5 days. Just disappointed I didn't look closer at supplier and comments from other buyers in regards to slow shipping.
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MykySpyky
Ordered on 6/16/2015
AVOID BUYING 7/8/2015 3:45:40 PM
I have not received my keyboard....its taking way too long to arrive.
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yawnmower1
Ordered on 4/5/2015
poor seller, dreadful service 5/2/2015 2:54:05 PM
Item was not identified as coming from Hong Kong. I was surprised to see it would take a month to arrive, but could not cancel. Seller did not even put it in the post until the time limit of three weeks for delivery was already reached. No response to inquiries. Newegg made adjustments after much consultation and speaking to a supervisor.
FCPC Response:
Really so sorry about the long delivery time.
Please contact us by newegg message.
we will respone within 24 hrs
Thanks.
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Anonymous
Ordered on 3/20/2015
Very slow delivery 4/15/2015 8:49:21 AM
Delivery took 23 days after placing order. I checked the tracking history and it wasn't even shipped out until 15 days after the order was placed.
FCPC Response:
Sorry about the long delivery time
Item send from HK to USA usually will takes approx 5-15 business days.
Thanks.
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heids
Ordered on 3/10/2015
Unbelievable 3/26/2015 10:42:53 AM
I finally received my 16 days after placing the order. I really wish I could post a picture of how it was shipped, because it was not even in a box. It was literally taken off the shelf and wrapped in bubble wrap and paper, and the top of the mouse was completely outside of the wrapping. I can't believe someone would not be more careful when shipping a piece of computer equipment.
FCPC Response:
We had sent it with retail package.
The photo you sent to me is also with retail package..
If the mouse has problem please contact us.
We will try our best to help you.
Thanks.
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Spazbot
Ordered on 2/14/2015
3/10/2015 10:31:32 PM
It worked fine for a few days but then the scroll wheel stopped working correctly where when I try to scroll down it would sometimes scroll up or it would scroll when I don't even do anything at all
FCPC Response:
Dear customer.
I am sorry about the item has problem.
If the item has problem I am strongly recommand you contact us.
So I have a chance to help you solve the problem. (resend or refund)
Thanks.
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Anonymous
Ordered on 7/7/2014
Very slow to ship 7/19/2014 1:19:12 PM
9 days between order date and acceptance at the post office. Too slow to recommend.
FCPC Response:
Dear customer.
Items send from HK to USA will take approx 5-15 business days.
Your order at 7-July and You received it at 21-July.
As post office usually will take somedays to update.
It is not the correct time.
Thanks.
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Anonymous
Ordered on 3/11/2014
3/31/2014 1:40:39 PM
I have not received this item yet and its been over 2 weeks
FCPC Response:
We found that you had received the item at 7-April
Really so sorry about the long delivery time.
We will try to improve it.
Thanks.
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Anonymous
Ordered on 3/15/2014
Good cheap products, slow delivery times. 3/23/2014 10:10:54 PM
Good products and good packaging, but their products take longer than any other merchant on this site to arrive.
FCPC Response:
Really so sorry for the long delivery time.
The item is ship from HK to USA.
It usually will taks approx 5-15 business days.
Thanks.
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