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Cons: Can get stuck around a number (for example, I put clothes on or off that I know weigh 1.5 lbs), registering to values it has previously calculated. Same for weighing and then urinating or passing stools (just giving an honest review), even when I know I am at least 0.5 lbs lighter, more along 2.0 lbs lighter.
Reviewed By:Matthew G.,4/11/2017 4:37:20 PM
This reviewer reports that his/her technical understanding of this type of product is and has owned this product . Did you find this review helpful?
Pros: cheap bio spec digital scale. Works in most aspects, it's functional but not much in the way of smart. It does have a limited capacity to store up to 8 users for age and gender but no way to track a single users stats.
Cons: For a digital scale with only a couple touch points to use when setting it up this was incredibly non-intuitive. My unit arrived without an owners manual so I was guessing at first on how to get it started. I emailed customer support and that was when my nightmare started with this product. They don't speak English by phone or email. It's sort of like English but clearly it's gone through translation and isn't at all correct. Then when I asked for a link to download a manual for the scale they asked for more info. They knew my model but they wanted my name the scales info (serial # and model number) and they wanted my email and my contacts phones and address. They told me after two emails this: "This issue needs to be escalated to the concerned department for a manual. "
I was asking for a download link for a manual. DOWNLOAD link. They either didn't understand the request or had a problem sharing it. I'm not sure what their actual difficulty was because it's a pretty simple request.
It's been an actual calendar month now and still no help from them. Thankfully Google is a great way to find links and I did get a PDF but not from their site which doesn't offer them at all, it came from a 3rd party vendor.
The information age has mysteriously passed these folks by. While they sell what are leading edge products there communications are way out of date. I'll never purchase a product from them again. Terrible customer support
Other Thoughts: There are other products much like this one that are from better vendors and some are even cheaper. I owned a vivitar camera once and it was a great item so I was inclined to use their products again. Bad move on my part.
All in all I'd give the scale a 3 egg rating but the company has done exactly nothing in customer support so if possible I'd rate them 0 eggs. Too bad New Egg doesn't let us rate that way.
Reviewed By:robert s.,6/14/2016 8:12:07 AM
This reviewer reports that his/her technical understanding of this type of product is and has owned this product 1 week to 1 month.
Cons: Reflects how much work I need to do to get fit :(
Other Thoughts: Tired of watching my weight and being measured by only that. I really appreciate the ability to see what my BMI is instead.... this is far more accurate and reasonable. Now, all I have to do is keep working out.
Reviewed By:Oh boy...,7/9/2014 12:59:45 PM
This reviewer reports that his/her technical understanding of this type of product is average and has owned this product 1 week to 1 month.