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Great Product; Terrible Delivery and Service from Newegg
Pros: Product is exactly as advertised and even transmits audio with good quality. Used on old Asrock A785GM-LE to make a great HTPC out of spare parts. 5 out of 5 eggs.
Cons: Ordered 4/10 with standard shipping 5-7 business days, received 4/22 (9 business days, unless you factor in the the delivery services work Saturdays, so really 11 days). The worst part is the Newegg's online tracker showed it shipped on 4/11 to arrive 4/20. Then, on 4/20, it changed to say it SHIPPED 4/20 from CA. No explanation. If it was out of stock, the tracker should say that, not lead you to believe it's going to arrive on time. 1 egg for either poor site design, or poor data handling, or maybe human error.
Other Thoughts: Have you ever tried to use the on-line chat; totally worthless. For example, it says connecting in 9 seconds, you are first in line. Then, 30 seconds later it says connecting in 21 seconds, you are 4th in line. This goes on until you give up. At least their phone support is somewhat better--once you actually get a person. It wasn't like this when they were a small company.
We are sorry that you have experienced bad service on behalf of Newegg. However, we do appreciate hearing that this cable has been to your satisfaction. Thank you for that feedback, and we apologize again on behalf of Newegg. We hope the quality of the cable will make up for your bad experience.
-Regards SYBA CST EM 20170424
Reviewed By:Michael D.,4/23/2017 5:55:39 PM
This reviewer reports that his/her technical understanding of this type of product is and has owned this product 1 week to 1 month.
Used for few months, then one day it stopped working
Pros: Thick cable
Cons: Did not hold up to light use on a mounted TV.
Other Thoughts: Maybe mine was the exception, but it was used to connect a bluray disc player to a mounted TV for about 4 months and then one day I couldn't get an HDMI signal. When I checked behind the tv, the hdmi metal head had ripped off and separated from the cable. It was impossible to put it back in place properly with all the pins and the solder inside had apparently given out.
Now I sit here with a junk cable. I have never seen an hdmi cable fail before. Will be contacting rosewill about this.
Reviewed By:Joey A.,4/8/2017 9:15:18 AM
This reviewer reports that his/her technical understanding of this type of product is and has owned this product 1 month to 1 year.
Other Thoughts: Which brings me to the point of this early review.... I'm ticked off at Newegg. I could have went to Wally World and pick up an the HDMI cable that I needed, lickity split and been done with it! But I am a loyal Newegg online purchaser because of your low prices (most of the time) and fast delivery (not lately)....well, I'm still waiting for my cable. Apparently its being shipped from Richmond BC. 'WHAT THE H--L'...come on! you guys in Scarborough can't stock HDMI cables? They have to be delivered from the other side of the country? My point is, it seems like everything I order now is shipped from a long distance locale and 7-10 days later I get it. In my opinion, that's not the way to do business online.
We greatly appreciate your purchase. We strive to provide the best quality and service to you. Our product warranty is 1 year from the order invoice date. If you have any questions or concerns regarding this product in the future, please feel free to contact us.