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Cons: unit does not function, poor customer service
Other Thoughts: I was looking forward to this unit. When we tried to use it however, it did not function. The espresso side did but it took some time to prime it the first time. The drip side did not function AT ALL. It didn't even warm up. To add insult to injury, newegg refused to accept a return or exchange because the original box is missing. We had the UPC but sent the box with family to carry some items home. As a result, I will not purchase from newegg again. I contacted my local Bed Bath and Beyond who gladly agreed to exchange my nonfunctional unit even though I not only didn't have the original box, but don't have even a gift receipt. Guess who just earned my business...not newegg!
Reviewed By:Mary,1/3/2013 10:45:54 AM
This reviewer reports that his/her technical understanding of this type of product is High and has owned this product 1 day to 1 week.
This user purchased this item from Newegg
0 out of 1 people found this review helpful.
Pros: Easy to use, makes decent coffee and espresso, mostly well designed.
Cons: Clearance between the basket that holds the filter and the machine itself could have been a little better, there is a screw that will scrape the machine every time you swing the basket that holds the filter back into the machine. Also clearance between the coffee pot and the basket could be better, the coffee pot scrapes the bottom of the basket every time you put it back.
The handle of the coffee pot feels a bit flimsy, like it might fall off.
Reviewed By:Nate,2/1/2012 10:16:14 AM
This reviewer reports that his/her technical understanding of this type of product is average and has owned this product 1 month to 1 year.