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SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.

Generation Cellular has been providing OEM accessories to the online community for over 10+ years! We are a local Florida based company that prides ourselves on customer attention and delivering high quality products.We look forward to the opportunity to do business with you!

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122 Reviews (41% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 54
Anonymous
Ordered on 10/10/2015
DO NOT ORDER FROM THIS SELLER 12/8/2015 12:40:12 PM
DO NOT ORDER FROM THIS SELLER. I ordered an item, received notification that a shipping label was created 3 days later, but did not receive a package until 1 month later. I monitored the tracking info on the USPS website and the status never changed from "label created". I tried to contact the seller directly about not receiving the item after 2 weeks, but got absolutely no response. I then contacted Newegg to report the issue and got an immediate response claiming that they had sent the item and they contacted the USPS who they claim supposedly had not yet sent the item. I eventually received a package from them about a month after ordering it only to find they didn't even send the correct item. I should have read the ratings for this seller prior to making the purchase, as this is apparently common with them. I would give the
Save yourself from a huge headache and DO NOT ORDER FROM THIS SELLER even if they are the lowest price or the only ones who have an item you are looking for.
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Anonymous
Ordered on 10/6/2015
Really... 10/20/2015 11:35:48 AM
Did you even think that I may have ordered this because I needed it? 2 Weeks in and no update. Thanks for nothing!!!
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Bret
Ordered on 10/1/2015
Over 2 weeks...still no phone case 10/16/2015 1:31:21 PM
I don't know how Newegg allows this seller to continue to sell. Horrendous seller!! Stay away!! I wish I would have seen all the reviews prior to ordering.
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No fun or phone
Ordered on 8/27/2015
...Still waiting 9/11/2015 10:07:50 AM
Over two weeks since I ordered it, contacted Newegg a week ago about my HTC One M8 not arriving. When I punch my tracking number into Newegg, it says "Shipped," but with no tracking information. At USPS.com, there's a pre-shipment notice but no actual shipping. Still no contact from Generation Cellular. This sucks. I will never order anything from Generation Cellular again. Yuck.
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john
Ordered on 8/25/2015
STAY AWAY 9/5/2015 3:52:39 AM
hORRIBLE COMPANY TO BUY FROM. iT WILL TAKE WEEKS TO GET YOUR THINGS. STAY AWAY
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jv
Ordered on 8/9/2015
very poor 8/29/2015 2:07:01 PM
16 days not shipped
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The Customer.....
Ordered on 7/22/2015
Get on the NOPE train while you can. 8/12/2015 7:15:32 PM
I bought a phone on 7/22/15.... got it on 8/12/15 with a whole lot of the run around. When said phone arrived, they failed to ship it with a battery the very battery they listed under specs. Can't test the phone as I am waiting for a battery to arrive from a different seller. This should be embarrassing as a company... But i some how doubt the care as they got my money already...
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Prostaff47
Ordered on 7/21/2015
Shipping Issue 7/29/2015 5:09:08 PM
They said they shipped in on 7/23 but there is no updates on usps.com and it shows that it hasn't even been picked up from the shipper. I paid for 2 day shipping but it has been 4 business days since it shows my package shipped. I called newegg and they contacted this seller and they said they don't know. Very frustrating. I will never buy from this seller again. I wish I had seen the reviews on this seller before making my purchase.
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Inachek
Ordered on 6/25/2015
Disappointed 7/29/2015 7:15:39 AM
I ordered an iPhone from Marketplace seller, three weeks later I still had not received the phone or even had indications on the tracking number that it was shipped. I called the seller several times (through Newegg and on my own) and they said it would just be a little more time before USPS updated their system to show it was shipped. I don't think it was ever shipped. I eventually purchased from another seller on the marketplace and it arrived in three business days.
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Anonymous
Ordered on 7/18/2015
horrabial 7/24/2015 8:12:20 AM
pays for 2-day shipping and over a week latter the order might come...i hope i comes
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Anonymous
Ordered on 7/2/2015
Bad returns 7/23/2015 7:08:13 PM
I ordered a phone, and received it very quickly. But I had to return it because it wasn't compatible with my network, and requested an immediate refund. That was over two weeks ago. Still have not received my refund, and they will not even acknowledge if they have received the phone, which should have arrived there early last week.
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GEMINIGIRL
Ordered on 6/18/2015
Should have listened to all the reviews 7/2/2015 11:16:05 AM
Ordered a phone case on 6/18. Got a tracking number that said USPS was notified to expect shipment 6/19.. Today is 7/2 & it still says that. Case was never shipped! Ended up buying a case in store since I couldn't wait anymore. Now I will fight for a refund! HORRIBLE SELLER!
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Anonymous
Ordered on 6/14/2015
I highly recommend buying from a more integral source 6/30/2015 6:23:15 AM
This seller may have some great low prices, but please read reviews before purchasing from them. I've been waiting for 2 weeks since a tracking confirmation was sent to USPS, and there has been no change in status. The trip that I hoped to have the phone case for has come and gone, and now I'm canceling the order. Please do not support this activity and shop from an integral source.
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Anonymous
Ordered on 1/19/2015
Worst seller and hopeless phones 6/24/2015 9:26:31 AM
The seller seemed to be helpful and understandable initially by changing phones as the first phone happened to be defective but each of the replacements is even worse and I totally lost hope on the seller and even the phone. I have finally returned the phone its over 2 months and I still haven’t got the money credited. I would recommend this seller to anyone.
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Anonymous
Ordered on 4/2/2015
Horrible seller 5/3/2015 1:25:56 PM
I tried cancelling my order about 20 min after I made it. Seller tried to get my to keep it with 2 offers but I declined then they stopped answering my emails. They went through with the order anyways and withdrew money out of my account. Thankfully Newegg has awesome service and took care of it.
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Chaz
Ordered on 1/27/2015
I would give a hard Zero 4/22/2015 9:47:05 PM
**Never Buy Anything from Them**
Would give a 0/5 do to service and product.
First off the company name isn't Generation Cellular. It's really Devices Now, so I don't know why the dual names. I bought a refurbished cell phone from them. At about 65 days the cell broke, they wouldn't bend just a little on replacement. I wouldn't be mad, but the cell was covered by Samsung for warranty. Well until the cellphone got to Samsung and was voided do to corrosion/liquid damage on the motherboard. The water sensors on the phone were not damaged. I kept my phone in a case as well. So it can as a huge surprise to me to hear this from Samsung. So the only logical answer is that they buy from a shotty company. Because my phone was a Lemon. But the only thing worse, was their customer service. I really hope Newegg removes this company from their Market. Because it is counter to what Newegg is in their values.
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calendarboy
Ordered on 3/31/2015
Good seller. Very dependable. 4/22/2015 2:17:05 PM
I was in urgent need of the product for my 90 year-old mother on the other side of the country. I called.
I placed the order Monday afternoon. By Thursday my mother had the order.
Excellent service.
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Anonymous
Ordered on 3/1/2015
Good Condition 4/22/2015 9:10:04 AM
Arrived on time and in good condition.
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ejacobs669
Ordered on 4/8/2015
Horrible Shipping 4/21/2015 1:12:50 PM
Ordered Iphone 5c otterbox defender case for the price, I should have spent a few more dollars from a different seller (5-7 days standard) Well it is day 14 and still NO CASE, Now I get an update that it was delayed??? Will NEVER buy from this seller again!
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robfrustrated
Ordered on 4/4/2015
urban case gear for note 3 4/17/2015 8:12:44 PM
If i could rate this 0 I would three weeks into no case..they sent pre shipping info to get newegg of their back...never buy from these people and newegg should kick them out...
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