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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Welcome to Good Guys Electronics; the internet’s number one stop for on-line electronics shopping. We pride ourselves on going above and beyond for our customers. Shop with us and experience a seller who offers the best deals available. We go above and beyond in taking the time to list products carefully with much attention to detail to avoid buyer confusion. We know your purchases are important to you, so shipping is performed with the utmost of care and timeliness. At Good Guys Electronics we take pride in knowing our customers are getting everything they expected, and with over ten years in the Cell Phone and Electronics field, the knowledge to help them make the right purchase for their needs. Have a look at our feedback and compare. You'll see what other shoppers have experienced; a company that knows that you deserve the best for every purchase, big and small! Shop with confidence at Good Guys Electronics, and let us show you what on-line shopping looks like when it's done right

  • Feedback
  • Returns Policy
On-Time
Delivery
93.10%
Product
Accuracy
82.76%
Customer Service
Statisfactory
80.00%
571 Reviews (76% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 97
Kevin M.
Ordered on 2/4/2017
Ok phone...... 2/20/2017 4:55:02 PM
Phone worked great, but the screen has some burn-in images on it that are only visible when the screen is white... I would have thought a refurbished phone would have had the screen replaced. Other wise things worked and item was delivered on time..
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  • Didn't contact
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Patrick O.
Ordered on 1/29/2017
Good Guys... are... good! 2/20/2017 8:13:26 AM
Bought a nice LG tablet on sale from Good Guys, which arrived promptly and in great condition. No issues either with the transaction or the device. Thanks!
  • Yes
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  • Didn't contact
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Kathleen W.
Ordered on 2/3/2017
2/20/2017 4:41:25 AM
This sales interaction proceeded as expected and I would purchase through this seller again.
  • Yes
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  • Didn't contact
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Robert J.
Ordered on 2/1/2017
2/16/2017 5:35:53 PM
Everything about the seller was excellent, and was delivered in 3 days! My last tablet was a Samsung Galaxy tab 4 and that tab worked great until there was a battery issue that fried it dead and, even though I registered it, because I could not produce my sales receipt, they refused to honor the warranty.......Samsung is junk to me now. Even though this tab has a smaller screen and not quite as fast, as long as it doesn't fry while charging, it's a 10 in my book!!
  • Yes
  • Yes
  • Didn't contact
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Victor K.
Ordered on 1/31/2017
good job!!!! 2/16/2017 5:36:53 AM
thank you for a job well done.
  • Yes
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Jeremy A.
Ordered on 1/28/2017
2/13/2017 4:01:03 PM
Good price, quick delivery, no hassles. What more could one want?
  • Yes
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  • Didn't contact
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Jack C.
Ordered on 1/26/2017
Great Seller! 2/10/2017 4:00:48 PM
Had no issues, item as described and working proproperly.
  • Yes
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  • Didn't contact
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Anonymous
Ordered on 1/17/2017
AWESOME!!! Everything as promised, You Make Newegg Great!. Thank you very much. 2/7/2017 3:23:26 PM
This is the very BEST site I've even had the pleasure to shop at.
They go out of their way to ensure you receive what you need, when you need it.
I put the site name in my Favorites because I will certainly shop on this site again!
  • Yes
  • Yes
  • Didn't contact
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Patrick P.
Ordered on 1/23/2017
Good phone but beware it's AT&T branded 2/7/2017 5:39:26 AM
Good phone but beware it's AT&T branded and that's not mentioned anywhere.
  • Yes
  • No
  • Didn't contact
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Anonymous
Ordered on 1/19/2017
Why isn't this a thing for everyone? 2/7/2017 2:51:28 AM
First off its black. Brushing my teeth in the morning first time I felt like an alien foaming at the mouth. Extremely refreshing, long lasting and I dip, it is still very noticeable. Whitened teeth more then my regular tooth paste. Very noticeable since I dip. I typically brush 3 times a day
  • Yes
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NATALIE S.
Ordered on 1/8/2017
Defective product, zero response from seller 2/2/2017 7:53:46 AM
Bought a Samsung charger which arrived on schedule. Unfortunately the end that plugs into the phone is defective. Started the returns process more than a week ago and am still waiting for seller to reply with a shipping label and/or replacement. Newegg told me I had to wait for the seller to respond. This is way too much hassle for a $10 item.
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Megha R.
Ordered on 12/11/2016
Very bad...Not unlocked device 1/24/2017 1:31:24 PM
As per advertisement, it is a unlocked tablet for any SIM and I verified from seller by phone.
So I purchased for my friends as gift and It didnt work in India. That is very bad impression.
Good Guys Electronics Response:
Hello,

We apologize this inconvenience. Was the device requesting an unlock code fo some sort? If so we could provide the unlock code for that tablet. If the device showed no signal it could be one of 2 reasons:
1) The APN settings were not set up correctly
2) The device is not reading the sim.

If the isssue is the second one we would be more than happy to replace it for you even if it is past the 30 days Newegg policy. Please contact us at 1-888-211-9379 for further assistance.
  • Yes
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ROBERT S.
Ordered on 1/2/2017
Smooth transaction 1/24/2017 5:43:17 AM
No worries.

Thanks!
Good Guys Electronics Response:
Hello,

Thank you for the great review. Hope to keep having your business.
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Marcus A.
Ordered on 11/5/2016
...decent prices from time to time, but... 11/8/2016 6:57:02 AM
horrible order processing/shipping time scale. same item that takes a few hours of processing and 2 days shipping through Newegg's storefront takes Good Guys Electronics 2 days to process and ~7 days to ship.
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Kelly S.
Ordered on 11/1/2016
False advertising 11/4/2016 10:18:57 AM
I ordered an unlocked Fire Phone. It was listed as new and in the pictures it has the original box. However, it came in a poorly packed plain white box with a knockoff (NOT original) charger and none of the headphones that normally come with the phone. Phone is great tho. Still gave two eggs because I THINK the phone is new but honestly would not surprise me if it was refurbished and it was shipped very very quickly.
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Keith B.
Ordered on 10/7/2016
Little things 11/2/2016 6:24:37 PM
Got a refurbished S5, USB port showed some wear but overall it was great and works great. With the phone came a battery charger and USB 3.0 cable. The USB 3.0 cable was defective, I contacted them and they sent me a USB 2.0 cable immediately, it works but really wanted a good USB 3.0 cable so mildly disappointed as I don't have a spare USB 3 cable and will end up having to buy one. So I dissed them an egg. But I DO RECOMMEND these folks, not perfect but overall great and phone was great and priced right too. Overall very happy.
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Scott B.
Ordered on 9/23/2016
Very Happy 10/7/2016 2:03:29 PM
Nice price as a gift for my wife who is non-techie. Does all she wants. Got it fast too.
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Ader S.
Ordered on 7/31/2016
8/13/2016 11:53:32 AM
I bought a keyboard and mouse ands came the mouse and now they do not answer me to solve my problem
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Tim P.
Ordered on 7/27/2016
Unresponsive to emails and calls 8/4/2016 8:55:43 AM
Unresponsive to emails and calls - order was shipped in error, better sellers out there.
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Ron L.
Ordered on 4/28/2016
what can happen to a controller? 5/22/2016 5:58:02 AM
Mailed by usps, 3 days late, not sellers fault. But the controllers left bumper didn't work. First time I've had one that didn't work right.
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