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Feature Products

Nest Learning Thermostat 3rd Generation, White, Works with Google Home and Amazon Alexa
  • $249.00
  • $204.99 
  • Save: 18%
  • Free Shipping
Nest Learning Thermostat 3rd Generation, White, Works with Google Home and Amazon Alexa

USD $20 promotional gift card w/ purchase, limited offer

Nest Secure Alarm System Starter Pack
  • $499.99
  • $449.99 
  • Save: 10%
  • Free Shipping
Nest Secure Alarm System Starter Pack

Welcome to Good Guys Electronics; the internet’s number one stop for on-line electronics shopping. We pride ourselves on going above and beyond for our customers. Shop with us and experience a seller who offers the best deals available. We go above and beyond in taking the time to list products carefully with much attention to detail to avoid buyer confusion. We know your purchases are important to you, so shipping is performed with the utmost of care and timeliness. At Good Guys Electronics we take pride in knowing our customers are getting everything they expected, and with over ten years in the Cell Phone and Electronics field, the knowledge to help them make the right purchase for their needs. Have a look at our feedback and compare. You'll see what other shoppers have experienced; a company that knows that you deserve the best for every purchase, big and small! Shop with confidence at Good Guys Electronics, and let us show you what on-line shopping looks like when it's done right

  • Feedback
  • Returns Policy
On-Time
Delivery
95.40%
Product
Accuracy
91.21%
Customer Service
Statisfactory
85.60%
778 Reviews (80% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 174
LLOYD G.
Ordered on 11/30/2017
Great experience 12/6/2017 10:01:50 PM
Arrived on-time, as described. Would use the seller, again.
  • Yes
  • Yes
  • Didn't contact
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Christopher L.
Ordered on 11/1/2017
Great! 11/16/2017 11:03:20 AM
Love this thermostat great features. Got it on sale. Smaller than expected but not a bad thing. Has a back plate cover the color of the ring if there were holes from old thermostat. Easy to set up. Like well it works with nest protect and lutron smart switches. Definitely recommend!
  • Yes
  • Yes
  • Didn't contact
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Pat S.
Ordered on 10/31/2017
Recommended 11/15/2017 6:29:26 PM
Quick shipping. As described. I would not hesitate to buy from again.
  • Yes
  • Yes
  • Didn't contact
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JOHN Z.
Ordered on 10/31/2017
Fast delivery of described product 11/15/2017 12:37:20 PM
I would recommend this seller. Product arrived as described, but package had been extensively taped. Uncertain if this was due to the seller or abusive handling by USPS. Product itself was undamaged and I can't wait to install it in the house that we are rehabbing.
  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 10/24/2017
11/7/2017 5:51:31 PM
It took awhile to get things right, but now it is running good.
  • Yes
  • Yes
  • Didn't contact
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Nicholas G.
Ordered on 10/11/2017
Awesome seller 10/25/2017 9:21:48 PM
I purchased 2 refurbished phones from this seller. Both phones looked new except for some slight scratching around the charging port and came with OEM chargers and protective plastic on the phones.
  • Yes
  • Yes
  • Didn't contact
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ARNIS S.
Ordered on 10/9/2017
Company misrepresent the product and mislead customers 10/24/2017 2:38:08 PM
Company mispresent the product and mislead customers. I must pay for return shipping.
  • Yes
  • No
  • No
1 out of 1 people found this review helpful. Did you?
ALEKSANDR M.
Ordered on 10/6/2017
Bad experience with "Good" Guys Electronics 10/20/2017 5:06:36 PM
The seller refused to provide return shipping label for the defected item.
  • Yes
  • No
  • No
1 out of 1 people found this review helpful. Did you?
Gary K.
Ordered on 9/30/2017
Super Deal 10/16/2017 2:12:56 PM
The phone I received was like new and the SIM card swap was easy as can be. Had my contacts downloaded from the I-cloud in no time and my wife is a happy camper.
  • Yes
  • Yes
  • Didn't contact
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Donato D.
Ordered on 9/30/2017
Works as advertised 10/16/2017 2:06:54 PM
Good price, fast ship, OEM charger
  • Yes
  • Yes
  • Didn't contact
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Cheryl C.
Ordered on 9/18/2017
10/3/2017 11:04:52 AM
Yes I always recommend to recommend to friends to use newegg
  • Yes
  • Yes
  • Yes
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Tyler F.
Ordered on 8/8/2017
Was hesitant, but products arrived on time and in great shape 8/22/2017 1:46:30 PM
Got a heck of a deal on a refurb Note 3, I can't even find them elsewhere let alone at such a good price. Obviously, buying a refurb product from a marketplace seller, I was worried that the phone was going to be heavily worn or cracked or something. But no, it looks as described, almost new, battery life makes it clear that it's a refurb, but I can always pick up a new battery, so no matter.

Anyway, seller's great, product's great!
  • Yes
  • Yes
  • Didn't contact
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Rozalija Z.
Ordered on 7/22/2017
DO NOT BUY FROM THIS SELLER. Seller sells Chinese knock offs as genuine Apple products. Awful customer service. 8/15/2017 11:11:00 AM
I ordered a genuine refurbished Apple Macbook charger. They sent me a fake Chinese knockoff. Newegg allows this company to scam customers and they do nothing about it.

The seller has refused to waive the restocking fee (despite telling me that they would) and refused to reimburse me for return shipping. I could have easily bought a $20 knock off charger from Äm@zon instead of paying $35 for this dumpster fire of situation. It's been 3 weeks of arguing with the seller and Newegg and only now has Newegg (not the seller) agreed to fully reimburse me, but not the return shipping. Their system apparently won't let them pay me back for the shipping costs.

If a seller makes a mistake, it's their job to make it right. I didn't order a product just so I could pay to ship the wrong they sent back. I WILL NEVER BUY FROM THIS SELLER, LET ALONE NEWEGG EVER AGAIN.

0/10 even with rice.
  • Yes
  • No
  • No
2 out of 2 people found this review helpful. Did you?
Phil C.
Ordered on 7/31/2017
Good Product, Good price 8/15/2017 5:33:45 AM
If it's a refurbished or used product like mine was, the discounted price should outweigh any negatives compared to what you would spend on a new item.
  • Yes
  • Yes
  • Yes
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Anonymous
Ordered on 8/8/2017
Great Condition Iphone5 8/12/2017 6:39:58 PM
Bought a refurbished iPhone 5 and it arrived on time and in excellent condition. It looked brand new. I was worried that it wouldn't be a truly unlocked phone but it works! Would definitely buy again from this company.
  • Yes
  • Yes
  • Didn't contact
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Oscar p.
Ordered on 7/27/2017
Great seller 8/11/2017 11:24:09 AM
Quality product, fast shipping
  • Yes
  • Yes
  • Yes
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david k.
Ordered on 7/26/2017
8/11/2017 5:55:02 AM
Never received the item I ordered. I was notified it shipped and waited for almost a week. After that period I received emails saying my request for an RMA was accepted and approved. Only problem is that I never applied for an RMA. There was absolutely zero communication to me about what was going on. I finally contacted newegg to see what was going on. Apparently it was damaged in shipment and they were going to refund my purchase. While that is great, no one communicated this to me at any point during this process. Since this was an iphone it was very inconvenient because now I needed to find a replacement somewhere else because this buyer/newegg did not have any stock left (I also had to find this out when I contacted them). When I did get the refund they tried to charge me for shipping on something I never received. Once again I was on the phone with newegg asking 'what gives'. They refunded almost all of my money (shorted me 51cents but at this point I just wanted it to be over with). I have been a newegg customer for over 15 years and this is literally the first time I've ever had an issue with them. Sad to say I think I'll shopping somewhere else for most of my computer/phones needs from now on.
  • Yes
  • No
  • Didn't contact
2 out of 2 people found this review helpful. Did you?
Joshua C.
Ordered on 7/19/2017
Works great! 8/9/2017 2:51:45 PM
The first phone I received did not work properly but returning it was easy and free and I got a new one less than a week after shipping my first one back and the new one works perfectly.
  • Yes
  • Yes
  • Yes
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Ian P.
Ordered on 7/20/2017
Works Great. 8/3/2017 9:31:24 PM
I haven't had a single issue with the camera as of yet, and it came just in time for my Twin girls to be born. My wife and friends have been using it like crazy. I also use it for a Helmet Cam. I'm very impressed with the image quality and the ease of use. I would totally buy another one.
  • Yes
  • Yes
  • Didn't contact
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Larry F.
Ordered on 7/28/2017
Mis-represented product. 8/1/2017 10:00:50 AM
The supposed 5ft Samsung OEM USB cables were less than 4ft long. The cables were skinny thin like cheep cables, not like Samsung makes.
  • Yes
  • No
  • Didn't contact
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