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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

  • Feedback
  • Returns Policy
On-Time
Delivery
93.81%
Product
Accuracy
94.69%
Customer Service
Satisfaction
90.48%
140 Reviews (87% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 36
David N.
Ordered on 12/25/2018
Big OK 1/11/2019 3:17:16 AM
this seller gets the big OK, everything went well.
  • Yes
  • Yes
  • Yes
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Alex M.
Ordered on 5/25/2018
Satisfactory 6/12/2018 7:23:55 AM
Item was received on time, in factory packaging, and was as described. Delivery was prompt and on schedule as well.
  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 2/25/2018
3/12/2018 2:36:43 PM
it did not reach on time , no tracking info , took the seller a lot of time to respond .
  • No
  • Yes
  • No
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Christopher P.
Ordered on 1/14/2018
Steelseries Junk Keyboard 2/17/2018 8:09:18 AM
This is a pretty hard to find keyboard. I really wanted the macro functionality it had incorporated into it. Unfortunately when it arrived more than half of capital letters would not work properly when 1 of the 2 shift keys were pressed.

I contacted Steelseries about the keyboard and they didnt want to provide to me any sort of customer service because the keyboard was not supported anymore even though I had just bought it the prior week. Steelseries has pretty terrible customer support and I will most likely never buy any of their products ever again.

The merchant that I purchased the keyboard from on the marketplace was 100% helpful and offered me a full refund including shipping which I am grateful for.

This was overall a positive experience even though i did not get the keyboard that i really wanted to use. Also learned a valuable lesson about Steelseries.
  • Yes
  • No
  • Yes
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Chris A.
Ordered on 1/9/2018
Battery Life 1/24/2018 11:26:27 AM
The Battery only lasts about 18hrs.
  • Yes
  • Yes
  • Didn't contact
0 out of 1 people found this review helpful. Did you?
JAMES D.
Ordered on 11/15/2017
12/3/2017 7:47:39 PM
I would NOT recommend this seller to anyone! I ordered this item on Nov 15th, 2017. Today is Dec 3rd, 2017. The only communication I've received is the automated email stating, "JACKSON NJ 08527 Thursday, November 16, 2017 12:54 PM Shipping Label Created, USPS Awaiting Item" It doesn't take the USPS (18 days) to ship an item this small. No happy customer!
  • No
  • No
  • Didn't contact
1 out of 1 people found this review helpful. Did you?
David K.
Ordered on 11/12/2017
Excellent Seller 11/30/2017 3:20:49 PM
Nice laptop at a good price!
  • Yes
  • Yes
  • Yes
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jesse b.
Ordered on 11/7/2017
Good quality 11/23/2017 1:25:02 PM
The lighting is bright and the rumble is strong enough to feel even behind the wheel of a shake car ����
  • Yes
  • Yes
  • Yes
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Diane K.
Ordered on 10/25/2017
Everything as expected 11/9/2017 8:20:26 PM
Great item in factory sealed package. Price was much better than other vendors. Tk you
  • Yes
  • Yes
  • Didn't contact
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JOHNNIE A.
Ordered on 9/21/2017
Delivered Early 10/9/2017 3:08:51 PM
Item was delivered in perfect condition and one day early.
  • Yes
  • Yes
  • Yes
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Earl J.
Ordered on 9/10/2017
Happy 9/26/2017 7:56:12 PM
I am happy with the experience I have had with the seller. I received the item in a timely manner and have had no issues with customer service.
  • Yes
  • Yes
  • Didn't contact
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seth b.
Ordered on 8/13/2017
Good vender to work with. 8/28/2017 2:57:39 PM
I would recommend this vendor and product. Wife wanted one is very pleased with it.
  • Yes
  • Yes
  • Didn't contact
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Richmond S.
Ordered on 7/29/2017
Wrong color sent 8/24/2017 7:50:04 AM
Clearly ordered BLACK Echo Dot, seller sent WHITE unit in damaged box. Seller won't cover return cost and said will only reimburse 15USD for return shipping. Item was forward shipped to Singapore. 15USD would not suffice for return shipping. Bad experience for a first time order on Newegg. Will NOT recommend seller. Poor description, bad service and will not shop on Newegg again.
  • Yes
  • No
  • No
2 out of 2 people found this review helpful. Did you?
Anonymous
Ordered on 8/4/2017
Liighted keys are so good 8/21/2017 1:20:23 PM
With a computer such as the Surface, users are inclined to use them whenever the spirit moves them. Often that means with inadequate life to see one's way about the keyboard. This keyboard solves that problem.I bought it for use on my Surface 3--it works fine on that model.
  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 8/6/2017
8/21/2017 12:59:35 PM
Good transaction.
  • Yes
  • Yes
  • Yes
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Kenneth H.
Ordered on 8/3/2017
8/18/2017 11:42:32 AM
I will have to return this because I can't get the base unit which they do not make anymore
  • Yes
  • Yes
  • Yes
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Kim W.
Ordered on 7/24/2017
Great watch!! Very good Seller. 8/9/2017 9:12:34 AM
I would Recommend This seller to everyone. This watch was packed very well and It was shipped very fast. I haven't dealt with this shipper, other than to buy this watch.

I like this watch! It does seem to be a LITTLE positive with the number of steps that it records. That really isn't a problem... what's a few extra steps.
  • Yes
  • Yes
  • Yes
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Anonymous
Ordered on 7/9/2017
7/24/2017 3:44:02 PM
My son loves his new Nabu Watch and wears it everywhere!
  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 7/9/2017
fantastic price 7/24/2017 12:47:22 PM
Best price for a brand new fitbit and wasn't sure it was a refurbished model.
  • Yes
  • Yes
  • Yes
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Sye S.
Ordered on 6/4/2017
Great seller 6/29/2017 2:56:20 PM
My order came as described by the seller. Fast shipping with ZERO issues.
  • Yes
  • Yes
  • Didn't contact
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