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Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

HAOZTEC is a retailer of quality consumer electronics and computer equipment since 2009.

We are distinguished from our competition in three key ways:

1) We provide exceptionally fast delivery times; most orders placed before 3:00PM EST ship that same day.
2) Tracking information is provided on every order; you will never be charged before your order is issued a tracking number.
3) A no-questions asked, hassle-free returns policy backed by superior customer service.

For returns, please use the newegg.com customer messaging center for email-based support.


Please NOTICE:

#PRICE GUARANTEED#
Dear customer, if you find any product which has a higher price than Corn Electronics, just email us to get a discount.

We promise you will always get a lower price than Corn Electronics for the same product.


#ABOUT FEEDBACK#
PLEASE CONTACT US FOR RESOLUTIONS BEFORE LEAVING ANY NEGATIVE FEEDBACK.

We have a professional service team here ready for you, both pre-sale and after-sale.


Thank you for visiting our store and supporting our products.

Best wishes to you and your family.

Haoztec

  • Feedback
  • Returns Policy
On-Time
Delivery
77.37%
Product
Accuracy
86.87%
Customer Service
Statisfactory
81.32%
676 Reviews (70% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 194
Anonymous
Ordered on 10/24/2017
Fine unless you need to return something. 11/7/2017 12:49:59 PM
Tried to return the mouse and found that their "no-questions asked, hassle-free returns policy backed by superior customer service" return policy included shipping (which I am ok with) and restocking fees that ended up totaling about 30% of the purchase price.
  • Yes
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  • No
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Danial A.
Ordered on 9/29/2017
Exceptional Service! 11/2/2017 10:36:22 AM
Great customer service and quick email replies through the whole process. I would order from them again!
  • Yes
  • Yes
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0 out of 1 people found this review helpful. Did you?
Anthony R.
Ordered on 9/29/2017
Never received item, waiting over a month 10/27/2017 8:25:10 PM
Would not purchase from this seller again-- Bought a logitech mouse, on 9/29. Today is 10/27, and no updates on tracking number provided and no updates received from seller.

Please be forewarned, you may have the same experience I had, which was definitely a substandard one.

Avoid.
  • No
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2 out of 2 people found this review helpful. Did you?
Anonymous
Ordered on 9/21/2017
Headset shipped from overseas; arrived completely crushed 10/26/2017 9:36:36 AM
The box arrived and it had been completely crushed during shipping to the USA from China. I sent Haoztec pictures. The headset itself was damaged severely; there was no bass at all and there was a metallic vibration to every word I said using the microphone. Haoztec offered to send me a replacement and did not require me to ship the damaged headset back to them. The replacement headset was "sequestered" by customs and a delivery date or estimate was not possible, so my order was fully refunded.

5 eggs because they were great throughout the entire experience; Haoztec's customer service was very, very good. I was just very unlucky with this particular shipment. Normally, anything I order that comes from China is in perfect condition.
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0 out of 1 people found this review helpful. Did you?
Anonymous
Ordered on 10/8/2017
Quick responses from customer service 10/25/2017 10:23:22 PM
There was a shipping mistake with my order but HAOZTEC sent me a message to let me know what happened and always responded very quickly to my messages. Better customer service than Paypal.
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Ryan L.
Ordered on 10/22/2017
10/25/2017 9:50:01 AM
Awesome Mouse
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  • Yes
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Caleb T.
Ordered on 9/26/2017
Mouse I bought didn't work :( 10/24/2017 3:29:46 PM
Too much cost and time to send it back to China for repair or replacement. Overpaying for an out of production mouse, I really expected a better product.
  • Yes
  • No
  • Didn't contact
1 out of 1 people found this review helpful. Did you?
David W.
Ordered on 9/28/2017
Not good 10/20/2017 11:11:16 AM
Its been almost a month since i ordered the product and they finally got back to me and told me they messed it up and then gave me a new tracking number...
  • No
  • Yes
  • Didn't contact
1 out of 1 people found this review helpful. Did you?
Anonymous
Ordered on 10/1/2017
Everything was great , no complaints . 10/16/2017 8:13:13 PM
From this seller I would I would order again . I never had any issues with them . FedEx on the other hand I had issues with them . But that isn't any fault of the seller .. But overall I give my thanks .
  • Yes
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Wiley R.
Ordered on 9/26/2017
Poor Quality Item Received 10/11/2017 2:23:50 PM
Item received did not work properly. Had to return it.
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Anonymous
Ordered on 9/12/2017
Came as Expected 10/9/2017 1:55:41 PM
I paid for a mouse, and I received the mouse as advertised. Shipping took forever, but that's no surprise considering the distance it went. I'll buy from Haoztec again if they have the best deal on something.
HAOZTEC Response:
Dear customer,
I check the tracking info,it just take 8 days from China to USA,it has been very fast.
Hope you can understand..

Thank you
  • Yes
  • Yes
  • Didn't contact
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Diane D.
Ordered on 9/9/2017
10/6/2017 7:04:24 AM
I am sorry but I will never buy anything that has to be shipped from China, the tracking was worthless, I was not impressed with the whole process at all. It was suppose to be delivered in 15 days it took 21 days.
HAOZTEC Response:
Dear customer,
Due to we are the international seller from China,so the time of delivery usually is 8-15 working days.
As you can see the tracking info:
SHAPLEIGH ME 04076 Saturday, September 30, 2017 10:59 AM Delivered, In/At Mailbox
SHAPLEIGH ME 04076 Saturday, September 30, 2017 7:54 AM Arrived at Unit
SHAPLEIGH ME 04076 Saturday, September 30, 2017 7:46 AM Arrived at USPS Facility
SOUTHERN ME DISTRIBUTION CENTER Saturday, September 30, 2017 4:48 AM Departed USPS Regional Facility
SOUTHERN ME DISTRIBUTION CENTER Friday, September 29, 2017 6:39 PM Arrived at USPS Regional Destination Facility
On its way to SHAPLEIGH ME 04076 Friday, September 29, 2017 9:28 AM In Transit to Destination
On its way to SHAPLEIGH ME 04076 Thursday, September 28, 2017 9:28 AM In Transit to Destination
On its way to SHAPLEIGH ME 04076 Wednesday, September 27, 2017 9:28 AM In Transit to Destination
CHICAGO IL INTERNATIONAL DISTRIBUTION CENTER Tuesday, September 26, 2017 5:28 PM Departed USPS Regional Facility
CHICAGO IL INTERNATIONAL DISTRIBUTION CENTER Tuesday, September 26, 2017 5:28 PM Arrived at USPS Regional Facility
ISC CHICAGO IL (USPS) Tuesday, September 26, 2017 12:42 PM Processed Through Facility
ZHENGZHOU EMS CHINA Friday, September 15, 2017 4:41 PM Processed Through Facility
Origin Post is Preparing Shipment
CHINA Thursday, September 14, 2017 7:15 PM Acceptance

It just take 16 normal day to your place,not 21 days like you said..
Hope you can understand..
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  • Yes
  • Didn't contact
1 out of 1 people found this review helpful. Did you?
Brian B.
Ordered on 9/17/2017
Good experiance 10/3/2017 6:00:46 PM
I would recommend this seller for purchasing products. I couldn't find any tracking of the product but it was sent and delivered a few days earlier than expected. I was very happy with the ease of the sale and with no problems with low prices I'd say go for it.
  • Yes
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  • Didn't contact
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Mark P.
Ordered on 9/6/2017
MicroSD worked - SD Adapter not working 10/3/2017 7:31:57 AM
If I didn't have a working microSD to SD adapter, the purchase would have been returned.
  • Yes
  • No
  • Didn't contact
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Anonymous
Ordered on 9/2/2017
Order got here... 9/29/2017 5:12:28 AM
The company processed my order with no issues. And the packaging was well wrapped. Once the package arrived in NYC , it took twice as long to get here due to USPS delays.
  • No
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  • Didn't contact
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Timothy A.
Ordered on 8/28/2017
"Don't worry about it" 9/25/2017 4:21:17 AM
I emailed them because it took almost over 2 weeks to deliver a headset. I emailed them just for confirmation that it was being worked and the first sentence they emailed me back with was "Don't worry about it". Normally you get an automatically generated email along the lines of "We are sorry for the inconvenience, but we assure you..." The fact that I paid money for a product that had a shipping time of 4-7 business days and i didn't even hear that there was an issue with the shipping or packaging and they never apologized for the delay just got on my nerves. Then when I finally got the headset, the box it came in was basically one flat peace of cardboard folded over into a sudo box and held together with packaging tape. It was a poor experience over all..
HAOZTEC Response:
Dear customer,
Here is the tracking info:
LOCATION DATE / TIME ACTIVITY
YPSILANTI MI 48197 Monday, September 11, 2017 3:37 PM Delivered, In/At Mailbox
DETROIT MI DISTRIBUTION CENTER Monday, September 11, 2017 4:37 AM Departed USPS Regional Facility
DETROIT MI DISTRIBUTION CENTER Sunday, September 10, 2017 4:35 PM Arrived at USPS Regional Facility
DETROIT MI NETWORK DISTRIBUTION CENTER Sunday, September 10, 2017 12:47 PM Departed USPS Regional Facility
DETROIT MI NETWORK DISTRIBUTION CENTER Sunday, September 10, 2017 9:49 AM Arrived at USPS Regional Destination Facility
ISC CHICAGO IL (USPS) Tuesday, September 05, 2017 3:41 PM Processed Through Facility
Origin Post is Preparing Shipment
ZHENGZHOU EMS CHINA Friday, September 01, 2017 8:08 PM Processed Through Facility
CHINA Friday, September 01, 2017 3:20 PM Acceptance

The package just take 10 days from China to America, this is pretty fast for transnational Transportation.
And then the headset you bought from us is without the retail box,the title of the product has been written clearly..
If the headset works great,i don't think there's anything to complain about.
Hope you can understand.

Thank you
  • No
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2 out of 3 people found this review helpful. Did you?
Mary C.
Ordered on 8/21/2017
It is what it is. 9/21/2017 7:36:22 AM
Would I recommend this seller to a friend? Cautiously. The keyboard I ordered was not in stock after I placed order??? They did promptly email me to offer the all black as a replacement which I obviously wanted the white and black one as it went with my build, I felt it was better than nothing also keeping in mind it was going to take so long to arrive, (I was fully aware of that fact). Then I receive it and was not impressed with the packaging, (Not Damaged) just in the original box with bubble wrap, paper and tape-Lots of tape :). I had some issues with Quality of Blue keys as they appeared worn/used but every other key was fine. I also initially had some issues with the keyboard not at all keeping up with my typing which by No means is fast, I moved usb dongle to another location which seems to have fixed that completely . I did not contact seller as I did not feel it would be of any benefit. I had silently hoped being I was misled by not being able to get what I had Ordered they would have either Greatly discounted the price or sent a far better replacement in place of neither happened and I should not have to ask, its just good business practice. In conclusion, I Sorta got what I paid for. On a Side not and this Has NOTHING to do with Seller, I did not think about Security before I made a purchase of a USB Wireless Keyboard/mouse combo (no where does it state it has security encryption) Paranoid maybe, just something to think about.
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1 out of 1 people found this review helpful. Did you?
matthew w.
Ordered on 8/11/2017
9/8/2017 3:25:11 PM
ordered 8/11 delivered on 9/08 very unhappy about that, other than the super slow delivery time the keyboard is amazing, very good feel, awesome lighting options and very sturdy
HAOZTEC Response:
Dear customer,
As you can see the tracking info,your package arrive USA just few days later,it just stuck in the USA customs for a long time.It's something we can't control.
So hope you can understand.
  • No
  • Yes
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1 out of 1 people found this review helpful. Did you?
michael p.
Ordered on 8/3/2017
9/6/2017 10:30:32 PM
The seller demonstrated excellent and immediate responsiveness when there was a minor issue with one the keys not working as well on a Logitech 310 washable keyboard. Would purchase this item again from this seller without hesitation.

Shipping as advertised. Packaging was good and protective.
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John K.
Ordered on 8/20/2017
Never received item. 9/6/2017 4:43:03 AM
Don't think this was the sellers fault, but would have been nice if they had responded to my email.
HAOZTEC Response:
Dear customer,
Due to the item you bought from us was a SBN item,you email was sent to the SBN service team,not us,so we didn't receive your mail.
If you have any problem of the item,pls just contact us.
Thank you
  • No
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1 out of 1 people found this review helpful. Did you?
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