- Email This Seller
SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
We sell HVAC parts at great low prices and we have been doing it for over 45 Years. If you have any questions on parts please let us know and one of our experts can help you!
- Returns Policy
No returns accepted on Electronic components Once Installed Unless parts are defective
All products are new and still have factory warranties
Any warranty issues are to go through the manufacture that offers the warranty
Buyer is responsible to pay shipping charges for any return
Returns will be inspected and a restocking fee will apply
15% restocking fee on unopened items. Restocking on open items will be determined after inspection.
If you have any return questions or issues please e-mail us at Returns@hvacpw.com
If you have a return contact us at Returns@hvacpw.com prior to shipping item back for an RGA and return approval. We will then send you and RGA and instructions on how to return the item.
Any Return On Non Stock Items That Are No Longer Wanted Are Subject To A 30% Restocking Fee
For Questions Call (313)-769-4699
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.