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House, Home and More offers carpet stair treads, carpet runners, area rugs, indoor/outdoor carpet, artificial turf, boat/marine carpet, outdoor rugs, patio mats and floor mats.
- Returns Policy
30 DAY MONEY BACK RETURN POLICY
Item Must be returned 30 days after the buyer receives it.
Buyer Pays return Shipping.
If you are not completely satisfied with your purchase, you may send the item back within 30 days of receipt for a full refund. Buyer is responsible for any fees associated with return shipping. The customer is expected to package the return merchandise properly. Item must be returned in original package in the same condition as it was shipped.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.