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Seller#: 0UHZRBI9C3BQ92E7E

IPC Store Seller Profile 800-676-8680 Email This SellerEmail This Seller  See all products from IPC Store See all products from IPC Store

IPC Store: The Future Of Technology Has Arrived

Though IPC Store has quickly become an industry leader in terms of online technology solutions providers, this wasn't always the case. Originally founded in 2010 by entrepreneur Pavel Kashov, the company began life under the name IP Camera Store with a very different focus than the one it has today.

In the Beginning

Based on more than a decade of experience in security system installation, IPC Store was originally a two-man operation that focused on selling security products like video surveillance equipment to customers all over the country. What made IPC Store so unique was that it didn't use any third party software to run its business - everything from the business software used to manage vendor relations to the resources used to get products to customers was built in-house, giving the IPC staff complete control over every last mission-critical element.

This "we do it all" approach was also how IPC Store was able to offer such low prices to end users, as they didn't have to pay commissions to companies that provided software that connected businesses with vendors, digital outlets and more.

Over the years, however, the focus of the store began to change. While the staff (which by now increased in size by over 1000% in just a few short years) were still committed to keeping customers safe by offering leading surveillance equipment, they realized that their customers wanted more variety. IPC Store is also an Authorized Reseller by hundreds of today's top brands in a wide range of different categories.

With that idea in mind, the company began to rapidly expand. The name was changed to IPC Store because they no longer wanted to "just" sell surveillance equipment - they wanted to sell it all. IPC Store now has more than one million items in its inventory - whether you're looking for that rare part for your next big auto repair, the type of computer you need to run your business on your own terms or something in between, IPC Store can give it to you.

In addition to maintaining their own e-commerce channel on their website, IPC Store now has a strong presence on online marketplaces like Amazon, Walmart, Newegg, Jet and more. The company was also recently invited by Walmart to sell items on its website, bringing the company's reach to a wider audience than ever before.

2016: inc5000 and More

Flash forward to today and IPC Store is an industry leader that offers consumer electronics, computers, office supplies, marine electronics, auto parts and more - in addition to the state-of-the-art security systems and equipment that has been a priority since the beginning. The hardworking team at IPC Store couldn't be more proud of the fact that in 2016, it was ranked #609 on the inc5000 annual list of the fastest-growing private companies in America.

From the company's humble beginnings until now, one thing has always remained the same: IPC Store has a unique care and attention to providing customers with the items they need when they need them the most in the easiest, most efficient and the most affordable way possible.

That simple goal has been a number one priority since 2010 and IPC Store has no plans on changing it anytime soon.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (784 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 619 Reviews
newegg
78%
Good Rating + 4 75 Reviews
newegg
10%
Average Rating + 3 19 Reviews
newegg
2%
Poor Rating + 2 20 Reviews
newegg
3%
Very Poor Rating + 1 51 Reviews
newegg
7%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Jae B.
Order Date : 12/13/2016

Rating + 5 great experience

great communication, fast shipping and sealed retail product as described.

Did you find this review helpful? Yes No

Andre A.
Order Date : 12/21/2016

Rating + 1 Scammer i'd say

Placed an order for r9 Nano and instead they sent me a Radeon 5450 like wth?
Seller Response:Unfortunately wrong UPC caused the wrong product to be sent, the buyer is returning the product for full refund plus all shipping charges. We never ship wrong product on purpose, that is caused due to content errors.

2 out of 2 people found this review helpful. Did you? Yes No

Anonymous
Order Date : 12/17/2016

Rating + 5 FAST SHIPPING

Unbelievable fast shipping. Great transaction. Will buy again when needed.

Did you find this review helpful? Yes No

Anonymous
Order Date : 11/15/2016

Rating + 1 Dunno....

1 Month later still waiting on return. At first I was getting the correct item sent. Then they no longer have the item.....

Silly me ordered another from another site. My fault cause I ordered from the same store I think. Only its called Target PC Inc there and IPC Store on Newegg. Shipped from the same place.

Maybe you all should stop selling stuff you do not have....
Seller Response:We don't have anything to do with Target PC Inc and can't be responsible for their sales.

1 out of 1 people found this review helpful. Did you? Yes No

Shane C.
Order Date : 12/4/2016

Rating + 1 Processing

They take too long to process an order and ship it.
Seller Response:The buyer must be mixing the orders because this one was placed on Sunday and we shipped it on Monday. We are contacting Newegg to remove the feedback.

1 out of 1 people found this review helpful. Did you? Yes No

Anonymous
Order Date : 11/1/2016

Rating + 2 slow customer service

The item received was not the item pictured. We have contacted the seller for an RMA and have yet to receive one. it has been several weeks. At first they seemed to be responsive, but not lately.

1 out of 1 people found this review helpful. Did you? Yes No

Derek L.
Order Date : 10/27/2016

Rating + 1 Poor customer service.

I requested an RMA by phone and never received it. They also don't answer the phone very often.
Seller Response:This is not true, the buyer reached us 3 times 2 of them out of the officially stated business hours and one in, which was answered.

1 out of 1 people found this review helpful. Did you? Yes No

Anonymous
Order Date : 10/3/2016

Rating + 3 Long delivery time

- Long delivery time but everything came as expected

Did you find this review helpful? Yes No

Sondra D.
Order Date : 9/24/2016

Rating + 1 Not Happy

I would never buy anything from them again. I never got what I ordered. I was sent the wrong thing, I mailed it back and am still waiting for my $200 refund. They said they did not even sell what you had in your website. So this was a terrible experience because I needed the product and again I am waiting for my money back.
Seller Response:We are really sorry but unfortunately there has have been a content discrepancies in the page causing the shipping of wrong product. We provided a prepaid shipping label and refunded the buyer several day after the product came back.

2 out of 2 people found this review helpful. Did you? Yes No

Marc W.
Order Date : 9/22/2016

Rating + 5 Great Seller and Fast Shipping on a hard to find product.

Would highly recommend this seller and plan to use them in the future.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

Used Item Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

    If for any reason you are not satisfied, you may return any item in its original condition within 30 days of receipt of shipment for a refund

    Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise.

    The customer is able to exchange the item or receive a refund for the full amount of the item purchased.

    Please read all the conditions in Rules and conditionals section. If conditions are met, no restocking fee will be applied.

    If conditions are not met, IPC Store reserves the right to refuse the return or charge a restocking fee of min 15% depending on the product condition.

    IPC Store will arrange for return shipping on any items shipped incorrectly, defective, or damaged and will pay necessary expenses. You are responsible for return shipping under any other circumstances

    IPC Store is not responsible for any customs, duties, taxes and other freight charges due to shippin

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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