- Email This Seller
SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
IRN Incorporated is a team of people devoted to the goal of providing the best products at the lowest cost.
We value and respect every customer and always try to provide best customer service and fastest delivery times.
Please contact us if you have any questions and we'll be glad to assist you!
Best regards and have a nice time shopping on NewEgg!
- Returns Policy
Unwanted items are subject for a restocking fee.
Item must be in original condition, in original packaging and with all accessories, manuals, et cetera.
Returns with parts missing, or without original packing will be rejected and the item will be sent to the buyer.
Return shipping is paid by the buyer.
DOA (Damaged On Arrival) items are of course are out of this policy, we will provide prepaid label and refund order in full, without restocking fees and including original shipping.
Please note that motherboards, CPU's, RAM's, GPU's, HDD'S and SSD's, network cards, modems, routers, switches, server equipment, wifi boosters and receivers CANNOT be returned after they are being opened.
Also opened software and media cannot be returned for a refund, only replaced with working copy if the disc is damaged.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.