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IT Network Direct has been supplying Computer Hardware to Corporate , OEM and integration market for the past 10 years

Our specialties revolves around products that IT Manager / Engineer would purchase for their company or client.

Here are product categories :

Networking Switches , Routers , Interface cards ,Networking Modules , Server Components and Memory and Mass Storage

We specialize in the following manufactures :
Hewlett Packard
Samsung
Adaptec
Qlogic
Emulex
Fujitsu
3ware
Intel
Western Digital
Seagate
HGST
Hitachi

We have a strong management team that audits and overseas every order that is processed thru Newegg's Marketplace

We make sure every order ships out in a timely manner so you will receive your order within 5-7 business days

We want to make sure your buying experience with ITD ( IT Network Direct ) is a smooth and enjoyable transaction

Our team is available for support or questions Monday thru Friday 9am-5pm Pacific Standard Time . We respond to all emails with a 24 hour period

Thank you for your interest in our store ITD

  • Feedback
  • Returns Policy
On-Time
Delivery
75.34%
Product
Accuracy
86.30%
Customer Service
Statisfactory
83.33%
102 Reviews (84% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 56
R T.
Ordered on 10/28/2017
charged my card but a week later had not shipped my order - refund was reasonably prompt 11/17/2017 10:42:49 AM
I checked "No" for "item as seller described" for lack of "No way to tell -- it was not delivered".

I cancelled my order Nov 4, because I couldn't wait any longer. I have not heard from them acknowledging my cancellation, and I have not received a refund of my money. I will edit this review when I have more information.

I received my refund today, Thursday, Nov 9. I cancelled on Saturday, Nov 4; the cancellation was acknowledged on Monday, Nov 6; I received the refund on Thursday, Nov 9. All in all, prompt enough.

Today, Fri Nov 17, I received an email from them explaining that the delay was that the disks had to be shipped from overseas. It would have been nice if they had told me that as soon as they received my order.
  • No
  • No
  • No
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Matthew G.
Ordered on 11/1/2017
They deserve their good reviews 11/14/2017 12:33:49 PM
Their customer service is great, very strait forward and they go above and beyond to help the customer.
The package arrived, works very well, great company to buy from.
  • Yes
  • Yes
  • Yes
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R T.
Ordered on 10/28/2017
charged my card but a week later had not shipped my order - refund was reasonably prompt 11/9/2017 11:38:51 PM
I checked "No" for "item as seller described" for lack of "No way to tell -- it was not delivered".

I cancelled my order Nov 6, because I couldn't wait any longer. I have not heard from them acknowledging my cancellation, and I have not received a refund of my money. I will edit this review when I have more information.

I received my refund today, Thursday, Nov 9. I cancelled on Saturday, Nov 4.
  • No
  • No
  • No
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matthew c.
Ordered on 10/11/2017
Great harddrive! 10/30/2017 7:31:07 PM
HDD came just as described, 500gb seagate 7200 rpm. had absolutely no issues at all and was able to get a clean install of windows on there almost instantly.
  • Yes
  • Yes
  • Didn't contact
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Brandon R.
Ordered on 9/18/2017
10/3/2017 2:02:39 PM
Good seller got my drive and it works good so far
  • Yes
  • Yes
  • Yes
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raeline m.
Ordered on 9/15/2017
Will buy again 10/3/2017 12:13:41 AM
Got my item for a good price and works great.
  • Yes
  • Yes
  • Yes
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alycia j.
Ordered on 9/15/2017
Cool 9/28/2017 11:01:44 AM
Drive working great
  • Yes
  • Yes
  • Yes
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Brandon R.
Ordered on 9/18/2017
9/28/2017 10:39:42 AM
The service I got from this seller gave me the satisfaction to order with them again because the service is awesome.
  • Yes
  • Yes
  • Yes
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Anonymous
Ordered on 9/18/2017
9/27/2017 11:48:43 AM
Order was placed on Newegg and shipped by IT Network Direct. Received order in a timely fashion with no problems. Wouldn't have any problems ordering from this vendor again.
  • Yes
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Anonymous
Ordered on 9/18/2017
9/27/2017 11:34:16 AM
Product arrived well packaged. Definitely exceeded all my expectations
  • Yes
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  • Yes
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Anonymous
Ordered on 9/18/2017
9/27/2017 11:31:48 AM
Would definitely recommend this seller. Quick to ship and good products for cheap. 5 start all around!
  • Yes
  • Yes
  • Yes
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Maria P.
Ordered on 9/18/2017
9/26/2017 9:31:53 AM
Ordered a hard drive for our office, IT Network Direct assisted us with some technical issues and the drive works good so far. Thank you!!!
  • Yes
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Anonymous
Ordered on 9/15/2017
9/26/2017 9:25:25 AM
Got my drive on time and it works great , I would definitely be purchasing with them again.
  • Yes
  • Yes
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Lawrence J.
Ordered on 8/31/2017
9/22/2017 11:36:33 AM
Ordered an item on August 31. Said items would be delivered in 7-10 days and it's now Sep. 22nd 4 weeks later and have still never received. Have contacted the seller and have had no response back so Newegg is taking over the claim.. I would strongly suggest not buying from this seller unless you don't care about getting your card charged and never getting your product.
  • No
  • No
  • No
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Purchasing D.
Ordered on 9/15/2017
9/22/2017 9:38:07 AM
The product arrived quickly and in great condition. The service I got for this provider gave me confidence to order with them again.
  • Yes
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M. H.
Ordered on 8/31/2017
Poor customer service; unable to contact seller. 9/20/2017 1:29:56 PM
My order was placed on 8/31/17. A UPS label was made on 9/6 and for a short period of time, the estimated delivery date was end of day on 9/12. When we didn't receive the items, I called UPS on 9/15 & they advised that they had not received the shipment yet & I should contact the seller. I called New Egg, they & I emailed, called & left messages on an answering machine for IT Network Direct. No one ever called me or responded to my & New Egg's emails. I asked that this order be cancelled.
  • No
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1 out of 1 people found this review helpful. Did you?
Anonymous
Ordered on 7/14/2017
Made things right! 9/12/2017 11:52:54 AM
I had a bad experience with them, they recently reached out to make things right! Thank IT NETWORK
  • No
  • Yes
  • Didn't contact
0 out of 1 people found this review helpful. Did you?
Robert B.
Ordered on 8/25/2017
Never shipped from Seller 9/12/2017 5:09:50 AM
This item was ordered several weeks ago. The tracking still shows that USPS hasn't even gotten the item from the seller.
  • No
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  • No
1 out of 1 people found this review helpful. Did you?
Jim G.
Ordered on 8/21/2017
9/7/2017 11:23:57 AM
Had an issue with shipment that was promptly resolved. Couldn't ask for more.
  • Yes
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0 out of 1 people found this review helpful. Did you?
Mr. B.
Ordered on 8/15/2017
Absolutely Terrible 8/29/2017 6:45:12 AM
Do not use this seller unless you want them to charge your card and then never deliver your product. They will send a tracking number immediately, but you will never get your product. Seems like a scam artist working from home. Never received product. Had to contact credit card company to get money back.
  • No
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1 out of 1 people found this review helpful. Did you?
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