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ABOUT ICE

Stunning, Stylish and Within Reach

Ice is the little secret of the most fashionable, stylish shoppers who want to sparkle without breaking the bank. Our in-the-know fine jewelry experts regularly scour the globe for the latest styles and trends to bring you the most elegant and dazzling jewelry collections. Whether you're looking to shine at your next happy hour or cocktail party or for a unique, special gift, Ice has got you covered, delivering to your satisfaction or…we hand your money right back – 100% guaranteed.

We Know Jewelry – And We Know Our Customers.

We're one of the first companies to turn a jewelry store into an online shopping experience and since 1999 millions have enjoyed our fun, easy, secure and hassle-free site. We know our customers are savvy, smart shoppers, so we pride ourselves on delighting them every single day. Besides our loyal customers, we have a few other admirers. Internet Retailer lists us as one of the top shopping sites online, while media giants like The Wall Street Journal, The New York Times, CBS' The Early Show and The Ellen DeGeneres Show have all cheered us on.

We hope you love everything about Ice, but in case you have a question, call us at 1-800-539-3580 or e-mail us at info@ice.com.

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7 Reviews (71% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
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Reviews 1-4 of 4
Huge Mistake!!!!!!!!
Ordered on 12/8/2012
ICE.com will lie to you about your order. I'm living proof. 12/27/2012 5:32:39 PM
If I could, I'd give this seller 0 eggs. They flat out lied to me every time I called them (3 times!) All I wanted to know is if the item actually shipped, so I could make a informed choice and pruchase another item for my girlfriend before christmas. Long story short, I looked like a jerk on Christmas, and now no longer have a girlfriend, and alot of it has to do with this nonsense. I guess the moral of the story is, if you want your relationship to work out, dont order from these guys, cause they could give a darn about deadlines, holidays, or important dates. All you will get is lip service, with a New york attitude. I cant stress enough trusting this seller when ordering an item for someone you care about is a huge risk. Dont do it if you expect the item to arrive in a reasonable time-frame...if at all...like in my case. Merrry Christmas ICE.com - YOU SUCK!
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BEWARE!
Ordered on 12/8/2012
BEWARE - ICE.com might lose your package, or maybe not send it at all...oh, and then they won't be able to tell you either way! 12/20/2012 5:01:27 AM
Ordered early morning of Dec 8th. Sent tracking num on 11th stating package was pending pickup & that ICE sent package info to fedex. I called ICE Monday (17th) & spoke to a polite cust service rep, but she couldnt tell me if my item left their warehouse, & said she would call me the next (Tuesday) morning. Next day, no call. Wednesday, I call ICE again, & spend 15 mins while cust rep tries to find my order. After 15min wait, she transfers me to the rep that I originally spoke to Monday & says she has an update, get transfered, & the lady calls me by someone elses name. After explaining who I am again, she tells me that she still doesnt know if my item has shipped, but that she called fedex and put a "trace" on the package and will call me tomorrow. The run around again. It's now the 20th, I've called ICE twice, tracking still says package pending pickup. No one knows where my package is. Terrible experience, BEWARE! Now I will look like an inconsiderate jerk for Christmas, thanks!
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Cynosure
Ordered on 5/22/2012
great seller 6/12/2012 5:07:03 AM
fast ship - great ring - just as described
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Baron von Ottobat
Ordered on 2/7/2012
No complaints! 2/21/2012 11:47:22 PM
I made my order, payed, and my merchandise was shipped quickly and tracked. Item arrived perfectly, exactly like pictured.
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