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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

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122 Reviews (72% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 29
richard n.
Ordered on 7/15/2016
Not as advertised 7/26/2016 8:08:46 AM
Product said 2pk and I received one, and no response from the seller. 2 days is enough time to respond via email.
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Anonymous
Ordered on 6/19/2016
STAY CLEAR OF THIS THEIF !!! 7/16/2016 3:42:25 AM
THIS GUY GOT MY MONEY, DRUG HIS FEET TO SHIP, AND SENT THE WRONG PRODUCT. TOOK WELL OVER A WEEK FROM ORDER TO RECEIPT. TOOK A FULL WEEK TO GET A RETURN LABEL. IT WAS RECEIVED BY HIM ON THE RETURN IN 4 DAYS, AND HERE WE ARE A FULL 8 DAYS AFTER HE SIGNED FOR THE RETURNED PACKAGE. NO REFUND AS OF YET. THAT IS ONLY A DAY OR SO SHY OF A MONTH THIS THEIF HAS HAD MY MONEY. NOW, I HAD TO GO BACK TO NEW EGG TO BE REFUNDED. STEAR CLEAR OF THIS SLEAZY BUSINESS / BUSINESSMAN IF YOU VALUE YOUR TIME AND MONEY, BECAUSE THIS GUY WAISTS A WHOLE BUNCH OF BOTH. HE WILL NOT RESPOND TO EMAIL, PHONE CALLS, EVEN CALLS FROM NEWEGG ARE IGNORED. IF I COULD GIVE 0 OR -1 EGG, I WOULD. THIS GUY JUSTIN OR JASON REALLY DESERIVES IT. IM SURE IF YOU HAVE TO RESORT TO KEEPING SOMEONES $114.00 YOU HAVE BIGGER PROBLEMS THAN BEING A POOR BUSINESSMAN AND MORE IMPORTANT THINGS TO WORRY ABOUT THAN GETTING A ONE EGG REVIEW.

GEORGE
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Caleb F.
Ordered on 3/22/2016
written with sharpie instead of engraved 4/13/2016 10:33:33 PM
one of the sockets i purchased did not have the product# engraved like all of the others in the set. instead it was written on with sharpie...
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Harlan K.
Ordered on 11/7/2015
Wrong items never corrected. 3/17/2016 6:50:07 AM
After multiple phone calls and an email to your vendor and an email and call to your customer service people the items ordered were never sent or credited.
Won't order from Newegg if they are using outside vendors who don't do customer service.
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Anonymous
Ordered on 3/5/2016
Very professional seller 3/15/2016 5:28:29 PM
Thank you very much! I received the item very quickly. This is the kind of service I appreciate. Great accuracy, pricing, and delivery.
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Anonymous
Ordered on 9/24/2015
Bad 9/29/2015 6:00:57 AM
Did not receive everything I ordered and could not reach seller through email or phone.
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1 out of 1 people found this review helpful. Did you?
Bizelady
Ordered on 8/17/2015
Dupli-color paint 9/8/2015 9:42:26 AM
Fast shipper would definitely do business again with them . Have an excellent product and reasonable priced.
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Anonymous
Ordered on 8/11/2015
simple things are hard for JB Tools Sales 8/13/2015 9:40:04 PM
My package was "Returned to Sender" They could not even get my address right. REFUNDED AND NEVER BUYING FROM JB TOOLS AGAIN.
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1 out of 1 people found this review helpful. Did you?
Anonymous
Ordered on 7/21/2015
Not to be trusted 8/12/2015 7:52:56 AM
Poor item description both on Newegg and their own website. Description left out the fact that the part I purchased could only be used on certain trims of my vehicle model. I could not use the part and a request for an RMA went unanswered after weeks.
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Joe
Ordered on 11/13/2014
Fast ship... Wrong item 11/17/2014 6:11:56 AM
I ordered this... HFZP38100YW2 100' Flexzilla Pro 3/8" Hose
I received this... HFZ38100YW2 100' Flexzilla 3/8" Hose

The "P" for "PRO" was missing. It is a different item.

They shipped it lightning fast however.
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1 out of 1 people found this review helpful. Did you?
Anonymous
Ordered on 7/2/2014
Arrived Damaged. Need Replacement 8/25/2014 6:25:35 AM
Arrived July 17th and it is now August 25th. I have not heard from Newegg or the JB tools to date. I called back into Newegg and they told me the Tix was closed and that JB Tools let them know they were going to contact me and take care of the issue. When I explained that I have not been contacted, the people at Newegg seemed quite surprised. Evidently, they don’t have a customer resolutions follow up system to verify status before closing. I was told today that Newegg will again contact JB Tools and ask them to contact me.
Just another example of a vendor that is all over the details before the money changes hands and then disappears once the transaction are completed and follow up is required. I would be very hesitant doing business with JB Tools again. Hopefully, I will hear from them quickly this time and this will be resolved.
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1 out of 1 people found this review helpful. Did you?
Goose
Ordered on 4/24/2014
Pathetic! 5/1/2014 2:04:20 PM
The seller took four business days to get my item to the post office for shipping. What was the point of paying for expedited shipping if it takes so long to actually get to the post office?
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Anonymous
Ordered on 4/19/2014
Slow shipping 4/28/2014 7:03:40 AM
Usually receive items through newegg quickly but this seller is slow to ship.
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1 out of 1 people found this review helpful. Did you?
UnhappyBuyer
Ordered on 4/13/2014
Does not ship 4/17/2014 9:20:56 PM
Placed an order on Sunday for an item marked "in stock". By Thursday I had received no shipment notice. Contacted the seller and received no response. Contacted NewEgg and finally received a response from the seller indicating they had charged the card, but the item would not ship until next week from the manufacturer.

So, you lied about the item being in stock and then sat on the order for 4 days until I contacted NewEgg.

Do not order from this company.
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1 out of 1 people found this review helpful. Did you?
KJ
Ordered on 3/20/2014
Is anyone home? 4/8/2014 9:15:38 AM
Non- existent customer service. Two emails and a phone call have never been returned. The prices on their own website are usually cheaper than here. Won't be using again.
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2 out of 2 people found this review helpful. Did you?
DeeCount
Ordered on 2/14/2014
3/7/2014 8:59:05 AM
Best price I could find online and order processing + shipping was fast.
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0 out of 1 people found this review helpful. Did you?
Status 1-Houston,Tx.
Ordered on 12/6/2013
AC Delco ARM601-3 3/8" Digital Torque Wrench 12/26/2013 12:03:18 AM
Item was great quality and arrived in a timely fashion, I recommend this A++A+++A++++ NewEgg Vendor!
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1 out of 2 people found this review helpful. Did you?
Misterdeedub
Ordered on 9/16/2013
I will pass from here on out. 10/8/2013 12:05:31 PM
Customer no service did not return my call even though I left a message. Product not listed correctly with Newegg and JB Tools responded as if it was my fault when the finally got around to it. My money has been tied up for over two weeks waiting for Newegg to issue a refund. I am a long time shopper of Newegg and this has really soured me on making another purchase from their vendors.
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circuitboard1
Ordered on 8/10/2013
Great..!! Pretty Fast.. 8/15/2013 4:52:31 PM
I thought at first why haven't i got my tracking number emailed seller and got a quick response. two days later i got my package.
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infinity5
Ordered on 6/9/2013
thanks 7/7/2013 5:29:43 PM
fast service and shipment. Just what was needed.
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0 out of 1 people found this review helpful. Did you?
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