- Email This Seller
Just Home Medical provide a wide variety of quality home health care products for people of all ages who need supplies to enhance their health. Whether it is a temporary or a permanent health condition, weâ€™re here to help you navigate through the myriad of available products. Our home medical superstore provides in-depth information and a comprehensive product selection to insure that you are getting just the right product for your needs. Our customer care team is knowledgeable and here to answer any questions you may have.
- Returns Policy
The Bedwetting Store accepts returns of unused merchandise returned in their original, resellable condition within 30 days of purchase - excluding books. In the event that an item is damaged, lost or incorrectly delivered, claims must be made within 7 days of receipt. Shipping and handling costs are not refundable. Because of health and safety concerns, we cannot accept returns of used bedwetting alarms, bedding, briefs and other merchandise. Occasionally, some our products are offered with free shipping, so please be aware that if you return one of these products, our actual outbound shipping costs will be deducted from your return refund.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.