- Email This Seller
SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
LBC Lighting offers a wide selections of lighting and home décor accessories at competitive prices. We were established in 1991, and currently operate two locations with a dedicated full time customer service team. Most inventory listed online are in stock and ready to ship from our Southern California warehouse. We are passionate about customer service and do ensure that customers have an excellent buying experience when they order from us.
- Returns Policy
1) All LBC Lighting items sold on the Newegg Marketplace are returnable within 30 days of delivery for a refund of the full price of the item minus our shipping costs. If the purchase was sent with “Free Shipping”, the original shipping costs will also be deducted from the refund. Customer is responsible for the shipping costs to ship back items.
2) Items must be in original packaging with all parts and instruction manuals included for full refund.
3) These are the few exceptions to this policy:
a) We do not accept returns for items that have been installed, used, assembled or modified.
b)Special priced items or items that have been noted as “All Sales Final” or "Clearance" cannot be returned.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.