Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

We have been in the retail electronics market since 2010. Our priority is customer satisfaction. Regardless of the size of your order, each sale is important to us, and will receive our utmost care and attention Therefore, we put together a knowledgeable and courteous sales staff to assist you along with friendly customer service personnel to assist if there is any help needed so with us you can shop with 100% confidence .
Our slogan is "We are not satisfied until you are!".

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Returns Policy
197 Ratings (92% Positive)

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
94.22%
Product
Accuracy
94.80%
Customer Service
Satisfaction
96.69%
Anonymous
Ordered on 10/1/2020
10/19/2020 7:14:01 AM

Seller's listing showed pictures of the official charger from Microsoft. Instead, I was drop shipped a cheap knockoff from amother large online retailer that cost less than one-third of what I spent.

  • Yes
  • No
  • No
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MELVIN L.
Ordered on 9/17/2020
Cable was exactly what I was looking for
10/5/2020 3:22:55 PM

This DP Cable worked as advertised, although ordering it for use with my Surface Laptop was a shot in the dark. Other cables that I tried did not allow full 2K resolution. This one does.

  • Yes
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  • Didn't contact
Did you find this review helpful? 
Mark D.
Ordered on 5/4/2020
Kraptastic shipping!
6/2/2020 8:43:31 PM

Bought this as a Mother's Day gift for my wife. Order was placed on May the 10th and as far as I can tell it still hasn't shipped. I've ordered 2 items on the same day that were both apparently coming from China and I guess China must really hate the USA now because NEITHER have shipped! MAKE SURE YOU CHECK AND VERIFY WHERE THE PRODUCT YOU'RE TRYING TO PURCHASE IS COMING FROM BECAUSE IF ITS OUTSIDE THE U.S. YOU MIGHT NOT GET IT!

  • No
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  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Judge L.
Ordered on 4/29/2020
I dont have an impression
5/25/2020 2:33:12 PM

Unfortunately in the digital age, we cant really get an impression of sellers. My order was shipped to a different state, while i have to wait 2 days to hear back from anybody regarding the situation. Im not impressioned with anything at this point. Of course i would be happy had i gotten my item, but shipping to the wrong state, during a pandemic, and running out of the model for a replacement is something i just dont like. Will not be using this seller again unfortunately.

  • No
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darrell s.
Ordered on 4/27/2020
Do not purchase anything from this seller
5/20/2020 4:31:42 AM

After almost a month of waiting I still haven’t received my item

  • No
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Jon P.
Ordered on 5/1/2020
5/18/2020 12:46:46 AM

18 days and I am still waiting on my power supply No tracking info

  • No
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  • Didn't contact
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kyle m.
Ordered on 4/28/2020
China
5/15/2020 10:47:19 AM

don't want a product that is going to take 2 months to get to me

  • No
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Eric C.
Ordered on 4/25/2020
Overall positive
5/14/2020 12:09:17 PM

The company shipped it to me, but FedEx somehow decided that Rhode Island and Arizona are the same state, so they sent it to RI instead of where I am in AZ. The seller apologized and had the item shipped to me directly from the manufacturer.

  • No
  • Yes
  • Yes
Did you find this review helpful? 
Larry B.
Ordered on 3/4/2019
I ordered a hard drive on 03-04-2019 ... this is 03-29-2019 and I still haven't received it ... nobody seems to even know where it is at ... the tracking number that I was given still shows that it is
3/28/2019 9:32:04 PM

I ordered a hard drive on 03-04-2019 ... this is 03-29-2019 and I still haven't received it ... nobody seems to even know where it is at ... the tracking number that I was given still shows that it is in China and the way that I read it ... they are still waiting to receive the hard drive from the seller. I have order a lot of stuff from NewEgg over the years ... but this will be my last order from they.

  • No
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  • Yes
1 out of 1 people found this review helpful. Did you? 
James O.
Ordered on 1/15/2019
WD 2T
2/9/2019 7:32:47 PM

took a little longer to get shipment, said it was coming from China, but all arrived and worked fine.

  • Yes
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0 out of 1 people found this review helpful. Did you? 
PATRICK O.
Ordered on 11/11/2018
1/8/2019 11:26:40 PM

Item is as described and was delivered on time

  • Yes
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0 out of 1 people found this review helpful. Did you? 
DAVID S.
Ordered on 10/2/2018
12/1/2018 1:34:03 AM

The product was great! Working out fine. Im using it at my job to solve a logistics problem.

  • Yes
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  • Yes
0 out of 1 people found this review helpful. Did you? 
Linda a.
Ordered on 10/17/2018
awful
11/29/2018 8:59:38 AM

YOu sent me the wrong product, it was never taken out of the package , I sent back had to wait once you received to see if damaged when you could clearly see it was never even taken out of package. I ordered another and now its lost in customs. My machine is still down over a month causing production issues . Worst experience EVER . Now I will have to reordered and I feel that you should credit my cc and send the product for nothing.

  • No
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1 out of 1 people found this review helpful. Did you? 
Stephen H.
Ordered on 8/5/2018
Perfect
8/31/2018 6:16:04 PM

Would definitely use again, highly recommended

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0 out of 1 people found this review helpful. Did you? 
Andrew M.
Ordered on 5/1/2018
Western Digital makes reliable drives
5/29/2018 10:13:05 AM

Highly recommended; Western Digital Black series drives have always been reliable and the 2TB drive is a good value.

  • Yes
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  • Didn't contact
0 out of 1 people found this review helpful. Did you? 
Kenneth H.
Ordered on 3/31/2018
4/17/2018 6:30:28 PM

Very well packed

  • Yes
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  • Didn't contact
0 out of 1 people found this review helpful. Did you? 
James C.
Ordered on 2/19/2018
quick service
3/19/2018 3:12:36 PM

fast service, item in perfect working condition. would buy from again

  • Yes
  • Yes
  • Didn't contact
0 out of 1 people found this review helpful. Did you? 
John P.
Ordered on 1/30/2018
Great price quick delivery
3/1/2018 8:37:24 AM

I will buy again

  • Yes
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0 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 12/27/2017
Delivery took long
1/25/2018 1:15:35 PM

Items where delivered from china without any notification and took quite long.

  • Yes
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1 out of 2 people found this review helpful. Did you? 
Anonymous
Ordered on 11/25/2017
Long time to wait
1/13/2018 10:08:04 AM

I have a long time waiting for the product. But it was everything ok and works really well!

  • No
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  • Yes
1 out of 2 people found this review helpful. Did you? 
 
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