- Returns Policy
30 DAY MONEY BACK GUARANTEE
All our items are sold with a 30-day money back guarantee. If you are unhappy with your purchase you may return to us in an as sold state within 30 days for a refund (except for the postage costs which are non-refundable). Items must be returned completely unused and in the original packaging not assembled If an item is used or assembled in any way it can not be returned for a refund.
Please Notice for Those Toys it with a limited warranty. We can not except crash model back for repair or exchange. In some cases we will ark you to return part of the item which we will inspect you may need to remove this from your model. We came not cover crashed model under any circumstances. If a crashed model is return we will need to charge you to ship the model back. if you find a model to be damage on delivery please inform use within 72 hours. All warranty shipping and handling cost we be borne buy the buyer.
RADIO CONTROLLED AIRPLANES, HELICOPTERS AND ALL PRODUCTS RELATED TO THEM ARE NOT TOYS AND SHOULD BE HANDLED WITH GREAT CARE.
We accept NO responsibility for crash damage; it is impossible to determine for certain whether crash damage was the result of a radio system failure or pilot error.
We accept NO responsibility for improper installation of our products.
The user shall determine the suitability of the product for his or her intended use and shall assume all risk and liability in connection therewith; this will include all items sold or distributed by Midea Tech. User is required to read all instruction manuals and follow the manufacturers guidelines. Midea Tech DOES NOT accepts responsibility for injury, crash or damage, loss of kits or accessories, or parts and materials that occurs during the use of any radio-controlled model. Great care shall be taken when using RC products. If you have questions or concerns, contact us
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.