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Monday - Friday (9:00 AM - 4:30 PM CST) / No Weekend Hours
Seismic Audio is a company, based in Memphis, TN, dedicated to making the established musician sound their finest. We are also devoted to making the musician who is low on cash, but still needs to sound their best achieve just that. We are a small company that works hard to bring the customers back. We treat people the way we would like to be treated. Our goal is to get our products in every musician hands and let them decide for themselves if a $500, $600, $700, or $1000 DJ speaker is really necessary. We are confident musicians will realize they do not have to spend large sums of money to sound amazingly good.
After researching the pa speaker and floor monitor market, it became very clear that consumers were swayed by the marketing tactics of big brand name DJ speaker companies. Yes, these big pa speaker companies make great products. However, they charge big money in order to make big profits and pay for their big marketing campaigns. Our goal is to prove to the consumer that quality pro audio speaker equipment can be affordable and that the $1.00 logo found on the front of a band speaker does not mean it is the best speaker on the market. We want consumers to receive superior pa speakers and not pay for well marketed brand names.
Seismic Audio offers a variety of unique speaker cabinets and music related gear at affordable prices. Don't let the prices deceive you. Just because we are less expensive than the big brand name speaker companies, does not mean quality has been compromised. We eliminate other expenses that the big companies carry. We are strictly an Internet based pro audio company. By dealing on the Internet, we are able to eliminate the expenses a traditional business would have. When buying from Seismic Audio you are buying directly from the owner of the brand. We have no middle man and are able to offer our speakers at wholesale prices.
- Returns Policy
If for any reason you decide that our product is not for you, send us an email or give us a call within 30 days and we will allow a return and refund for the purchase price or you can exchange your item for a different item. If you are not happy with our product for any reason, let us buy it back from you. No questions asked! If an item arrives damaged, send us an email or give us a call. We will file a claim on our end and get you out a replacement or refund right away. We will have a carrier pick up the damaged item from you at no additional charge. If you have a warranty issue, send us an email or give us a call. We will fix it or replace it as quickly as possible.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.