- Email This Seller
SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
Monday-Friday (7:00AM-5:00PM EST) / No Weekend Hours
bowlingball.com has been "Helping Bowlers Make Better Bowling Decisions" since 1997. We strive to be a resource in the bowling community. We believe in the 3 c's, Content, Community, and Commerce. We are the only online bowling resource center offering free content (articles, tips, information from the bowling industry). We strive to benefit the bowling community by offering outstanding customer service and advice. And by offering these things for free, we believe the commerce will follow.
While we do sell bowling equipment, our passion is bowling and making bowlers better.
- Returns Policy
We have a 30 day return policy from date of delivery. All non defective returns will incur a 15% restocking fee. Additionally, you will be responsible for shipping cost plus insurance for the return to our warehouse. Products returned must be new, unused, and in the original packaging.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.