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Monday-Friday (9:30 AM - 4:30 PM PST/PDT) / No Weekend and Holiday Hours
AgileTek Corporation was founded in 2011. We are dedicated to improve our customers’ everyday life efficiency and mobility. To this end, we have committed ourselves to designing and producing the most ergonomic products with the highest quality.
The future trend of Mobile Office is foreseeable and irresistible. We pledge not only to develop the most creative and valuable products, but also bring unprecedented convenience and delightful experience to each of our valuable customers.
To best provide affordable prices to every customer and safeguard the quality of each of our products, we have been working with the most dependable and trustworthy suppliers in both China and Taiwan. We have set up the complete supply chain management system which oversees and examines each detail of the production process.
AgileTek's oath is to lead the mobile office market in the U.S.A and deliver the best-quality, innovative products to customers.
- Returns Policy
To serve our valuable customers, we provide our worry-free 30 days return policy on NewEgg.com as following:
All products purchased from AgileTek Corporation could be returned for refund within 30 days of purchased invoice date after, no question asked.
To get a full refund, customers are obligated to return following related items / documents:
1. Original Invoice from AgileTek.
2. Complete product and accessories in the original box. (Should be in resellable condition, otherwise a restocking fee will be applied)
NOTE: Shipping will not be refunded; The return shipping is on Buyer's cost.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.