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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Action Packaged, Inc. has been exceeding shoppers' expectations since 2001! Over 30,000 satisfied customers have taken the time to leave us glowing feedback on other popular retail sites after they made their purchases with us.

We are very much looking forward to exceeding your expectations when you place your next order with Action Packaged, Inc. on newegg.com.

If you have any questions or suggestions about Action Packaged, Inc. or you have an inquiry in regards to an order you placed with us, please email your personal order manager at priority1question@actionpackaged.com and we will be happy to assist you.

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2,524 Reviews (77% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 935
Michael T.
Ordered on 3/13/2017
Month after purchase and still no computer 3/29/2017 6:22:38 PM
I have yet to receive this and it's been over a month that I had ordered this!
  • No
  • No
  • No
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Shad P.
Ordered on 3/8/2017
The box the router came in was very beat up and it had been opened before. 3/23/2017 3:20:26 PM
The box had been opened and it looks like the router was used. The power cord was unwrapped and some scratches on the router. Everything seems to be working. Not sure it should have been sold as a new product.
  • Yes
  • No
  • Didn't contact
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Jason G.
Ordered on 2/12/2017
Delivered Quickly and Satisfactorily 3/23/2017 2:19:26 PM
The item arrived quicker than I expected and was packed in a minimum amount of packing, allowing it to fit in my mailbox, which I appreciate for security reasons. The material was in perfect condition and exactly as described. I'm very happy with the purchase and would be willing to buy again from this retailer.
  • Yes
  • Yes
  • Yes
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Frank T.
Ordered on 2/24/2017
RUN FAR AWAY FROM THIS SELLER!!! 3/22/2017 8:02:12 AM
If I could give this seller zero stars I would. I ordered a refurbished power supply from them, nowhere in the item description did it say that it would be missing ALL OF THE CABLES. Replacement cables from the manufacturer were over $100, which would have put the power supply about $75 over the cost of a brand new power supply.

Things started out well when contacting their support. Eventually we settled on they would refund all of my money (within 4 to 7 business days) and let me keep the power supply. Sounds like excellent customer service right? But wait! There's more! So I waited the requisite four to seven business days. No refund. Not even a pending transaction in my bank account. Reach out to the seller again. Nothing. Reach out again and tell them that I am going to contact NewEgg if they do not respond in 24 hours. Nothing. I have since turned this over to NewEgg.

These people are dishonest. They advertise one thing and sell another and then do not issue the refunds that they say that they will.

Run far far away.
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Anonymous
Ordered on 3/2/2017
3/21/2017 9:54:59 AM
Box was previously returned and box was damaged.
  • No
  • Yes
  • Didn't contact
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Anonymous
Ordered on 2/18/2017
Fast shipping, responsive customer service 3/17/2017 9:41:06 AM
Item shipped quickly and was as described. A customer service rep was in contact to make sure everything went smoothly.
  • Yes
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  • Yes
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Gavin W.
Ordered on 2/13/2017
Very helpful after shipping address snafu 3/16/2017 6:33:52 AM
My item was shipped to the wrong address due to an unnoticed autofill error, but action packed sent a new one to the proper address after I contacted them asking if the package had been returned.
  • Yes
  • Yes
  • Yes
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Stephanie M.
Ordered on 2/21/2017
couldnt change shipping address 3/13/2017 8:02:08 AM
i called the seller, I emailed the seller and contacted Newegg and could not get anyone to contact me back. unimpressed for sure!
  • No
  • Yes
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Justin Y.
Ordered on 2/23/2017
3/11/2017 8:45:01 PM
I ordered it, it arrived in reasonable time.
  • Yes
  • Yes
  • Yes
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Zoheb A.
Ordered on 2/13/2017
3/10/2017 1:48:11 AM
Product was packaged well and they were even kind enough to follow up to make sure I received the product.
  • Yes
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  • Yes
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Beverly J.
Ordered on 2/21/2017
Fantastic service 3/10/2017 12:15:11 AM
I would and have recommended newegg to others. Delivery was late but that was expected due to the weather. The customer service was great. I have dealt which this company for years. I will keep dealing with them I have had no issues with them or the items I have bought.
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James P.
Ordered on 2/22/2017
Everything went as planned 3/9/2017 8:22:18 PM
Seller shipped the item on time and product met all expectations. Will Buy from again.
  • Yes
  • Yes
  • Didn't contact
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Danny G.
Ordered on 3/2/2017
Order was messed up, never got it, then they were out of stock 3/9/2017 6:23:28 PM
I ordered this ram through this third party to save $20. I regret it. Just go through Newegg. My item never shipped, even though i had an estimated delivery, it apparently never made it to UPS. They were extremely hard to get ahold of, email only. I will say they tried to rectify the situation by offering me 10% off, but i truly did not want to wait for them to get it back in stock, potentially another week or so. Just stick with Newegg.
  • No
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Marvin C.
Ordered on 2/5/2017
Completely Happy 3/5/2017 12:52:59 PM
Fast shipment and item as advertised... I would recommend this seller to others and would do business with them again...
  • Yes
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Holm D.
Ordered on 2/14/2017
Great support, very fast response 3/3/2017 10:19:30 AM
I would recommend this seller!
  • Yes
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Anonymous
Ordered on 2/17/2017
think this outfit is a FRAUD 3/2/2017 9:40:33 AM
SELLER SAID PRODUCT WAS SHIPPED...BUT UPS SAID NEVER SENT FOR PICKUP...THIS OUTFIT IS A FRAUD!!!
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Joshua B.
Ordered on 2/2/2017
Pretty good service and prices overall. 3/2/2017 12:41:07 AM
The thermal compound I order arrived quickly and was of good quality. I needed it because of a processor and heat sink upgrade. So far I have no complaints.
  • Yes
  • Yes
  • Didn't contact
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thomas d.
Ordered on 2/1/2017
2/27/2017 4:55:01 PM
the service was great. on time, exactly what i epected. thank you
  • Yes
  • Yes
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Jeremy W.
Ordered on 2/14/2017
Horrible follow-through 2/24/2017 8:30:25 AM
Order was marked shipped the day it was purchased, but tracking noted never updated past that between both Newegg's website and UPS. A week later I'm told they can't find the item, can't verify whether they even received the order, or whether it was shipped--at which point the vendor offered a refund.
  • No
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daniel r.
Ordered on 2/7/2017
Fast delivery 2/23/2017 2:32:02 PM
It is thermal paste what can we say. Got it super quick and exactly as described. Great experience.
  • Yes
  • Yes
  • Didn't contact
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