- Email This Seller
Jewel Tie is your trusted source for fine diamond and gold jewelry; supported with honest information, excellent values, and total commitment to your complete satisfaction.
We strive to be proactive and innovative in our approach to provide the best online shopping experience. As one of the largest and most respected online jewelers, we've been serving thousands of satisfied customers over the years. Today, we have become the trusted virtual destination for diamond jewelry, engagement rings and fashion jewelry. Our jewelry experts strive to stay ahead of style and fashion trends so that we can bring you the very latest in jewelry styles.
Pledge To Our Customers
We stand behind your purchase, because we believe in the quality of our jewelry, and we value the longevity of a quality relationship.
Your personal satisfaction is, and always will be, our top concern. So, when you're buying a gift for someone important in your life, or for yourself, don't risk going anywhere else. You have our word when it comes to providing reliable quality, trustworthy expertise and a commitment to service like none other.
We carefully inspect and select only the finest jewelry for our exclusive collection. Our extensive inventory includes the world's quality jewelry standards to match our unique specifications for superior brilliance.
We buy our diamonds directly from the source. By avoiding third-party markups and fees, we can pass considerable savings along to our customers. Thus, our high-quality jewelry is offered to you at the lowest possible prices.
You can rely on Jewel Tie as your fine diamond and jewelry source. Our superb reputation reflects our quality, integrity and exceptional customer service. We have decades of diamond jewelry sales experience, outstanding ratings, and glowing testimonials from our customers. And we offer a complete satisfaction guarantee on your purchase.
We're Here To Help
We'll help you understand more than the traditional cut, color, clarity, and carat weight. Our diamond and jewelry education sections give you the essentials you need to know to make an informed decision. We've also created useful online guides and easy-to-navigate gift categories, so you can be sure your gift is perfect no matter what the occasion.
Take a few minutes to see how Jewel Tie can help make your next occasion a memorable one. We're confident you'll discover why so many people choose Jewel Tie.
Our experienced customer service representatives are happy to help you with any questions or listen to suggestions concerning your shopping experience. Please do not hesitate to contact us at firstname.lastname@example.org.
- Returns Policy
Please note that items showing signs of wear or those that have been altered, resized (by a jeweler other than Jewel Tie), or damaged in any way cannot be accepted for return. Engraved jewelry items may not be returned.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.