- Email This Seller
Our company been online business for more then 10 years. We carry over 50000 products in Health and Personal , Beauty and many other categories. We have access to over 1mln products. Please let us know about any product you looking for and we make sure to make it available on newegg.com.
- Returns Policy
We gladly accept returns, however items that CAN NOT be returned to the manufacturer have up to 15% restocking fee deducted from the purchase price.
Pictures are used for illustrative purposes only. Items are not always exactly the same as pictured. Please pay close attention to the disclaimer on the bottom of the listing as we are not responsible for manufacturer changes to the look/ingredients of products.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.