- $149.95 –
- $15.99 Shipping
- Email This Seller
Monday to Friday 9AM to 7PM PST, No weekend hours
Trusted by thousands of customers worldwide, RaidenTech.com is an established company that provides for
all your remote controlled toys and hobby needs. We sell remote controlled helicopters, electric airplanes, almost ready to fly gas airplanes, nitro gas trucks, nitro gas cars, nitro gas buggies, mini micro electric cars, rc hovercrafts, micro remote controlled submarines, mini micro rc aircrafts, mini wireless spy cameras, large and small scale battle tanks, and many more toys for the general public and hobby people.
Our mission at RaidenTech.com is to enhance our online customers' shopping experience. We achieve this by providing knowledgeable pre-sales help and consulting, post-sales support, and by constantly improving the ease-of-use and functionality of our site to give our customers the tools that they need to make their shopping experiences faster and more convenient. The moment a sales order is placed, we fulfill it accurately and quickly. With our large inventory and state-of-the-art shipping facility, the order is delivered in a timely fashion. Trust us to serve your online purchases and you'll never go anywhere else!
- Returns Policy
Shipping fees and/or return shipping costs are Non-Refundable. No returns or exchange after 30 days of receipt will be honored. Returns must be postmarked before the 30 days of receipt to be valid. Should a replacement for a returned item not be available, a credit will be issued or the product will be substituted with one of same-or-better specifications. All returned equipment must be issued a Return Merchandise Authorization (RMA) number prior to return shipment. To be accepted, all returned products must be conspicuously labeled with the assigned RMA number and accompanied with a copy of the sales order or invoice. Customer must pack items being returned complete, with all manuals, cables, accessories, etc., as if they were new and working condition. Regardless of condition, products must be packaged appropriately so as not to incur physical damage during return shipping. Failure to do so may invalidate both the RMA and the warranty. Unauthorized and/or unmarked returns will not be honored. Raiden Tech will not be responsible for incidental or consequential damages arising from the use of any product(s) that it sells. Raiden Tech reserves the right to refuse service to anyone.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.