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SAMSUNG PM863a MZ-7LM960NE 2.5" 960GB SATA III Solid State Disk - Enterprise
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SAMSUNG PM863a MZ-7LM960NE 2.5" 960GB SATA III Solid State Disk - Enterprise

Targus Black 17" XL Notebook Backpack Model TXL617
  • $131.45
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Targus Black 17" XL Notebook Backpack Model TXL617

Battery for Konftel 300W
  • $314.61
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Battery for Konftel 300W

HPP Enterprises is a leading supplier of consumer electronics, home, office, and outdoor products. Our company is well-known for competitive pricing and excellent, friendly customer service.

HPP Enterprises is located on Saint Simons Island, GA. Through our network of suppliers, we ship from a number of warehouses across the United States.

www.hppenterprises.com
Twitter: @hppenterprises

Policies:
<P>
HPP Enterprises wants you to be pleased with your purchase and our service. We realize that there may be times you will need to return or exchange a product, or request a refund.
<P>
<STRONG>ALL RETURN AND EXCHANGE REQUESTS</STRONG> must be received within 30 days of the purchase date. Requests should be sent by visiting our site and clicking "Contact Us" or by contacting the Seller through the "Contact Seller" links in the marketplace.
<P>
<STRONG>Return Procedures:</STRONG>
<P>
To request a return or exchange, please contact HPP Enterprises for a Return Authorization. If we shipped an incorrect or defective item to you, we will exchange it or allow you to return for a full refund. We request the following information:
<P>
1: Order Number <BR>
2: Condition of Item (New/Sealed or Used/Open)<BR>
3: Purpose for Return<BR>
<P>
*Items classified as "defective" will be tested and non-defective items will be treated as used/open). See exclusions below.
<P>
If your return is not based on a defective or incorrect item, we can still accept your return with a return authorization. The Buyer will be responsible for return shipping and will receive a refund, less shipping charges and up to a 50% restocking fee. (Note: our restocking fee is typically 15% on opened items; however, the Marketplace Agreement allows up to a 50% restocking fee on some items. Examples include: obvious used products, camping gear, toys, stilts, damaged computers, tablets, motherboard or processors with bent pins, or other items with obvious wear and tear that are not in resellable condition). All original materials, packaging, boxes, manuals must be included.
<P>
Refunds are issued when product has been received, verified, and tested. With the exception of incorrect shipments, damaged items, or defective items, original shipping and return shipping charges are not refundable.
<P>

<STRONG>ANY PRODUCT RETURNED WITHOUT A RA# NUMBER WILL BE REFUSED AND RETURNED TO SHIPPER.</STRONG>
<P>
<STRONG>Exclusions:</STRONG>
<P>
Please note that due to copyright restrictions, we CANNOT accept returns of opened computer software or video games. All intimate apparel (under garments, lingerie, etc) is non-returnable for any reason. In addition, we do not accept opened motherboards that have "bent pins". ALL motherboards are factory sealed, brand new, and will ever, ever ship with bent pins. Any motherboard returned with "bent pins" or damage will be refused and resent to customer with no refund.
<P>
<STRONG>Shipping Charges:</STRONG>
<P>
Return shipping charges and original shipping charges are the responsibility of the Buyer except in cases where we have sent an incorrect item or your item is defective. In addition, if your item was lost or was not delivered by the "Expected Delivery Date" provided by Amazon.Com, we will refund your shipping charges should you choose to return the item.
<P>
<STRONG>Warranty:</STRONG>
<P>
Based on the distributor or manufacturer's policy, HPP Enterprises reserves the right to have your return or replacement sent through the manufacturer directly.

  • Feedback
  • Returns Policy
810 Reviews (79% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 126
Anonymous
Ordered on 3/5/2017
3/21/2017 5:58:27 AM
Well Designed -- Many Storage Areas
  • Yes
  • Yes
  • Didn't contact
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Joseph s.
Ordered on 2/21/2017
They advertise a TV and sent me headphones. 3/18/2017 9:16:27 PM
So they advertised a 22" TV with pictures and complete description of TV including resolution, inputs, and such. What I received was a set of headphones and iPad arm strap. What the hell! Eventually they said they will refund after the supplier notifies them that they received it. And they will give me the email number after the supplier gives it to them. And all this has to take place in less than 30 days from purchase but I'm still waiting for rma#. Never order from this company.
  • Yes
  • No
  • No
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Sheila W.
Ordered on 2/16/2017
Incorrect Product 3/6/2017 5:20:54 AM
Ordered the memory. Would not work as was supposed to. Contacted seller immediately. Still do not have issue resolved.

Very disappointed and dissatisfied. Used Newegg numerous times and until now never had a problem that was not resolved immediately.
  • Yes
  • No
  • No
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DAVID K.
Ordered on 2/24/2017
StarTech.com Dual Bay Gigabit NAS RAID Enclosure for 3.5-Inch SATA Hard Drives with WebDAV and Media Server 3/3/2017 9:20:53 AM
Received item in good time, the only problem was not informed about signing for it so had to wait another day to get it at Post Offices, came in good shape and working find.
  • Yes
  • Yes
  • Didn't contact
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Brian L.
Ordered on 2/9/2017
2/25/2017 4:40:34 AM
Well described, good deal and received very quickly.
  • Yes
  • Yes
  • Didn't contact
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dustin t.
Ordered on 2/7/2017
Great customer service! 2/23/2017 3:04:23 PM
I bought a high end Lian Li PC-09 case and it was missing the screws for the tempered glass. I emailed HPP Friday night had response on Saturday and they contact the third party supplier and on Monday the missing screws were being shipped from the manufacturer in Taiwan. Extremely pleased with the way things were handled.
  • Yes
  • Yes
  • Yes
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Michael L.
Ordered on 2/15/2017
Well we tried 2/20/2017 8:57:04 PM
I purchased from Newegg and the order was to be sold and delivered by HPP. I ordered the Silver case and spent 2 weeks researching 100's of cases and finally narrowed it down to this case. When I get the case it is Black and Red. Apparently Silver wasn't an option but newegg said they had it and it was in stock. I even paid $50.00 premium for the Silver over Black and Red.

No real result other then I was force fed this case which is still very nice just not Silver the chosen case. AND Newegg said no price difference refund because it was HPP inventory and out of their control. Honestly it was Newegg that started the problem in the first place. I could of easily purchased black and red at least 50 dollars or more cheaper right from Newegg. I was painted in a corner on this one because we were going to have a get together and build a couple of computers over the weekend. I needed that case and couldn't wait for all the issues and return process when it was started by Newegg by listing Silver as in stock and available. This is probably not HPP's problem but they could figure out with Newegg how to get my 50 dollars back since it was not my issue. I was just being a loyal customer like I have for years.
  • Yes
  • No
  • No
2 out of 2 people found this review helpful. Did you?
Tyler H.
Ordered on 2/1/2017
Exact ecc memory 2/15/2017 6:30:47 AM
Works great! Thanks
  • Yes
  • Yes
  • Didn't contact
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Jose F.
Ordered on 1/14/2017
Awesome 3DS Grip 2/14/2017 6:53:33 AM
Very comfortable grip. I'm able to play all of my games without worrying about the 3DS falling out of my hands. Perfect size for me since I don't have small hands.
  • Yes
  • Yes
  • Didn't contact
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COMMUNITY T.
Ordered on 1/25/2017
2/9/2017 11:04:27 AM
Arrived much sooner than stated when purchased.
  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 12/17/2016
1/30/2017 6:47:50 AM
Never ever buy any thing from hpp and newegg .hpp is not honistly and bad customer service, I never recommend hpp and newegg they play games. Thanks
  • Yes
  • No
  • No
1 out of 1 people found this review helpful. Did you?
samuel m.
Ordered on 1/10/2017
Wrong item listed 1/26/2017 9:20:05 PM
Newegg had the 12tb model shown, and was what I thought I purchased, but the actual seller sent the 4tb model, then told me it was a listing error on the part of Newegg. Ended up keeping it, and buying 2 4tb WD red drives to use in it, and put the two 2tb pen drives from the unit into some older USB portables, as this was about what I would have ended I paying to get the actual 12tb model. It just ended up making more work for me.
  • Yes
  • No
  • Yes
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Richard H.
Ordered on 1/20/2017
Wonderful 1/25/2017 7:46:50 AM
Product got shipped WAY faster than advertised. And, yes, it is exactly what I ordered as to the item at hand. Delivered quickly, and intact, and fully functional.
No complaints.
  • Yes
  • Yes
  • Didn't contact
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Alexander G.
Ordered on 12/28/2016
1/24/2017 8:56:39 PM
Got my cable. Works well. Many thanks.
  • Yes
  • Yes
  • Didn't contact
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Markus H.
Ordered on 12/19/2016
Very very bad seller 1/24/2017 7:14:59 PM
The seller sent an item which didn't work. Contacted them in time and they promised a RMA number for returning the item on 12/28/2016 within of 3 -5 business days but never received an RMA number, tried contact them several times.. Silence... Messages are not returned.

Never dealt with a such bad company.
  • Yes
  • Yes
  • No
1 out of 1 people found this review helpful. Did you?
ERIK G.
Ordered on 1/12/2017
Avoid. 1/19/2017 8:01:39 AM
Bought and paid for one item, received another, much less expensive item. Not responding to RMA request.
  • Not answered
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1 out of 1 people found this review helpful. Did you?
Perry W.
Ordered on 1/10/2017
Seller did I incorrect description and shipped a 2 terabyte instead of a 12 terabyte and evidently they've done that in the past as well would not recommend buying anything from this seller 1/15/2017 10:48:04 AM
Do not buy anything from the seller they have a history of displaying wrong information and shipping out lower quality products such as in my case where they we're saying this was a twelve terabyte hard drive and sent me a 2 terabyte hard drive also I do not understand why Newegg is still selling stuff from this retailer
  • Not answered
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1 out of 1 people found this review helpful. Did you?
sam s.
Ordered on 12/12/2016
Received a unit that was DOA sent a request 2 weeks ago for a refund and still no response 12/21/2016 9:34:31 AM
Stay away. I got a $150 thermostat that was DOA, have been requesting a refund now and return label for over 2 weeks with no response. SCAM
  • Not answered
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1 out of 1 people found this review helpful. Did you?
Kolt K.
Ordered on 12/2/2016
wrong item sent 12/7/2016 2:53:18 PM
I ordered 7 wireless mouse and they sent me just a standard USB mouse instead?
  • Not answered
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1 out of 1 people found this review helpful. Did you?
EDWARD D.
Ordered on 11/15/2016
very poor feedback on shipping ..13 days still no product and have to wait 2 days till they can respond. 11/29/2016 1:37:55 PM
very poor feedback on shipping ..13 days still no product and have to wait 2 days till they can respond.
  • Not answered
  • Not answered
  • Not answered
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