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Corsair 400C White ATX Mid Tower Cases (Computer Cases - ATX Form)
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Honeywell Lyric T5 Wi-Fi Thermostat Dark Gray
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Targus Black 17" XL Notebook Backpack Model TXL617
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Targus Black 17" XL Notebook Backpack Model TXL617

HPP Enterprises is a leading supplier of consumer electronics, home, office, and outdoor products. Our company is well-known for competitive pricing and excellent, friendly customer service.

HPP Enterprises is located on Saint Simons Island, GA. Through our network of suppliers, we ship from a number of warehouses across the United States.

www.hppenterprises.com
Twitter: @hppenterprises

Policies:
<P>
HPP Enterprises wants you to be pleased with your purchase and our service. We realize that there may be times you will need to return or exchange a product, or request a refund.
<P>
<STRONG>ALL RETURN AND EXCHANGE REQUESTS</STRONG> must be received within 30 days of the purchase date. Requests should be sent by visiting our site and clicking "Contact Us" or by contacting the Seller through the "Contact Seller" links in the marketplace.
<P>
<STRONG>Return Procedures:</STRONG>
<P>
To request a return or exchange, please contact HPP Enterprises for a Return Authorization. If we shipped an incorrect or defective item to you, we will exchange it or allow you to return for a full refund. We request the following information:
<P>
1: Order Number <BR>
2: Condition of Item (New/Sealed or Used/Open)<BR>
3: Purpose for Return<BR>
<P>
*Items classified as "defective" will be tested and non-defective items will be treated as used/open). See exclusions below.
<P>
If your return is not based on a defective or incorrect item, we can still accept your return with a return authorization. The Buyer will be responsible for return shipping and will receive a refund, less shipping charges and up to a 50% restocking fee. (Note: our restocking fee is typically 15% on opened items; however, the Marketplace Agreement allows up to a 50% restocking fee on some items. Examples include: obvious used products, camping gear, toys, stilts, damaged computers, tablets, motherboard or processors with bent pins, or other items with obvious wear and tear that are not in resellable condition). All original materials, packaging, boxes, manuals must be included.
<P>
Refunds are issued when product has been received, verified, and tested. With the exception of incorrect shipments, damaged items, or defective items, original shipping and return shipping charges are not refundable.
<P>

<STRONG>ANY PRODUCT RETURNED WITHOUT A RA# NUMBER WILL BE REFUSED AND RETURNED TO SHIPPER.</STRONG>
<P>
<STRONG>Exclusions:</STRONG>
<P>
Please note that due to copyright restrictions, we CANNOT accept returns of opened computer software or video games. All intimate apparel (under garments, lingerie, etc) is non-returnable for any reason. In addition, we do not accept opened motherboards that have "bent pins". ALL motherboards are factory sealed, brand new, and will ever, ever ship with bent pins. Any motherboard returned with "bent pins" or damage will be refused and resent to customer with no refund.
<P>
<STRONG>Shipping Charges:</STRONG>
<P>
Return shipping charges and original shipping charges are the responsibility of the Buyer except in cases where we have sent an incorrect item or your item is defective. In addition, if your item was lost or was not delivered by the "Expected Delivery Date" provided by Amazon.Com, we will refund your shipping charges should you choose to return the item.
<P>
<STRONG>Warranty:</STRONG>
<P>
Based on the distributor or manufacturer's policy, HPP Enterprises reserves the right to have your return or replacement sent through the manufacturer directly.

  • Feedback
  • Returns Policy
770 Reviews (79% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 111
ERIK G.
Ordered on 1/12/2017
Avoid. 1/19/2017 8:01:39 AM
Bought and paid for one item, received another, much less expensive item. Not responding to RMA request.
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Perry W.
Ordered on 1/10/2017
Seller did I incorrect description and shipped a 2 terabyte instead of a 12 terabyte and evidently they've done that in the past as well would not recommend buying anything from this seller 1/15/2017 10:48:04 AM
Do not buy anything from the seller they have a history of displaying wrong information and shipping out lower quality products such as in my case where they we're saying this was a twelve terabyte hard drive and sent me a 2 terabyte hard drive also I do not understand why Newegg is still selling stuff from this retailer
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sam s.
Ordered on 12/12/2016
Received a unit that was DOA sent a request 2 weeks ago for a refund and still no response 12/21/2016 9:34:31 AM
Stay away. I got a $150 thermostat that was DOA, have been requesting a refund now and return label for over 2 weeks with no response. SCAM
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Kolt K.
Ordered on 12/2/2016
wrong item sent 12/7/2016 2:53:18 PM
I ordered 7 wireless mouse and they sent me just a standard USB mouse instead?
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EDWARD D.
Ordered on 11/15/2016
very poor feedback on shipping ..13 days still no product and have to wait 2 days till they can respond. 11/29/2016 1:37:55 PM
very poor feedback on shipping ..13 days still no product and have to wait 2 days till they can respond.
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Elizabeth C.
Ordered on 10/8/2016
11/2/2016 10:54:07 PM
not recommendable. ordered specific product and vendor shipped different product.
read other comments, similar to how i felt.
very poor - no quality check in place - lack double checking of item posting for sale.....and items ordered online....inferior process.
refund takes a long time from day of shipment 15 days the most.
csr is asking to rate a product shown on order history that was not in the original sales order but was shipped.!!!!
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Santosh H.
Ordered on 10/23/2016
Incorrect product listing (only one item purchased) 10/27/2016 7:47:31 AM
I purchased a NetGear C700 (Router + Modem) from this seller and it was listed at a price that was very appealing. However the actual item shipped was Netgear C400 (Modem only). After enquires, it turns out this was an incorrect listing.

Customer support, however was good and promptly agreed to issue a return and start a refund process, so I guess I cant complain much. (The 2 Egg rating is because of prompt customer support, else it would have been 1)

I have purchased only one item from this seller, so please look at overall ratings and not just my feedback.
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Erich F.
Ordered on 9/20/2016
Seller good and quick; Battery - not so much 10/12/2016 10:01:09 PM
Quick delivery of the battery was appreciated. The "new" battery I ordered performs worse than my 4-year old battery. They need to ship fresh product. My guess is that this was very old stock.
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Derek H.
Ordered on 9/19/2016
Would happily do business with again 10/4/2016 11:29:18 PM
Product was exactly as described and shipped quickly. Superb prices and quick safe shipment -- I can't see what they could have done better.
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Phillip R.
Ordered on 8/15/2016
Meh 9/11/2016 8:07:27 AM
I've ordered this product before for my church. My church was struck by lighting and didn't have a surge protector on it. So when I got the second on, I put a surge protector on it and when lighting struck the receiver died again. This product is too sensitive to any small power problem.
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Lawrence K.
Ordered on 7/28/2016
Great Seller 9/2/2016 6:53:58 AM
Although there was an issue with the memory I purchased from them, the return, and refund process was pretty smooth. They paid for the return shipping and credited my account for the full purchase price very quickly.
The only issue I had is their e-mail system stopped sending correctly in the middle of the return process, so I initially thought that they were no responding. I asked Newegg to contact them and Newegg did get a response from them within hours. I did have to call HPP (912-509-0477) to get them to resend the return shipping label. After that glitch was fixed, the return and refund was fine.
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Anonymous
Ordered on 7/7/2016
They are crooks 8/17/2016 7:54:34 PM
They had a 12TB NAS unit on newegg, for a very cheap price. I received a 4TB unit in the mail, and the company wouldn't honor the 12TB unit that they advertised. They would only let me return it for a refund. False advertising!
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Edward I.
Ordered on 8/5/2016
HPP Enterprises is a very poor business to deal with. 8/16/2016 2:08:39 PM
I wouldn't even recommend these people to my dire enemies.
I ordered a product from them that was advertised on Newegg and after a lengthy wait I received a similar, yet, not the actual order (It was originally an order for two sticks of 4GB SDRAM and they sent me one stick of 2GB SDRAM). Their response to me was that the advertised item was mis-listed and that they don't carry that product anyway.
Well, that's fine but why ship me a product in the first place? Wouldn't it be wiser to just send me a note apologizing and then a refund instead of deliberately wasting my time?
I guess not, they probably figure that I'll get frustrated with the return process and throw in the towel. And, they're right. I hope they choke on the $25 they scammed from me, that's how I feel.
Hopefully, more of us will start to deliberately waste THEIR time, I know I'm looking forward to it. I'm going to return some old transistors and capacitors in the package (or better yet the interior of a cat litter box) they sent me and tell them that that's what I had in stock and what difference does it make?
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Taylor S.
Ordered on 8/6/2016
Fast shipping, quality items, prices are affordable for the specific specs wanted. 8/12/2016 8:14:16 PM
-Highly recommend this seller.
-Fast shipping(6 days for a large set of computer speakers).
-AMAZING packaging skills. My computer speakers came in an overlarge box with tons of protective inflated plastic bags.
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Dean C.
Ordered on 7/22/2016
Not a good experience with HPP, excellent service from Newegg. 8/12/2016 2:19:57 PM
The product I ordered was not exactly as advertised. The phone case was reported to have a protective screen which was also described on the packaging. No cover present. When I contacted Newegg to get resolution, they stated that HPP was not cooperating first with an RMA and then second with a return address. Newegg honored the situation by providing a full refund.
Kudos Newegg! not so much HPP.
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Kathryn M.
Ordered on 8/7/2016
Fast shipping 8/11/2016 1:19:36 PM
I received my order within days of placing it. It was packed well and there were no problems. I would do business with them again.
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Anonymous
Ordered on 7/4/2016
horrendous 7/28/2016 3:42:02 AM
this was by far, the worst newegg transaction i have ever had. i paid for a product that i ended up finding out to be non-existent. the vendor blamed the marketplace, no one wanted to take responsibility. instead of getting the correct product or an email stating that item was falsely listed, i received an incorrect item (bought an 8gb ddr3 set, instead got a 2gb ddr3). while i got my money back, the vendor informed me newegg constantly lists items that they don't sell and they never offered me a comparable item until later in the email exchange by telling me "it's too late to offer you a swap" even though it was my original request. overall, i'm disgusted and have no trust in the vendor or newegg anymore. i will probably never buy from newegg again since they never even disputed that they constantly list incorrect items on their page.
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Anthony R.
Ordered on 7/14/2016
HPP ENTERPRISES 7/21/2016 3:45:14 AM
Purchased this item on sale at newegg. It never arrived. I checked my order status and it says I RMA'd this drive. I never got the drive, how could I return it? I think seller did not want to sell drive at a reduced price..... I do not trust the seller AT ALL. No one should if they can't deliver the goods.
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Anonymous
Ordered on 6/21/2016
FAST SHIPPING! 7/19/2016 5:39:25 AM
Despite what you might read here, I had a great experience with HPP Enterprises. I got the product I wanted at 30% off the best price I could find anywhere else. It shipped FAST. No problems. I would definitely purchase from them again. ...and I just might right now!
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Osric O.
Ordered on 6/26/2016
Return Policy 7/18/2016 3:27:43 PM
Well I did order this case I never opened it because I didn't do my research on it. It's a good case but I can't Inot all a CD Drive on it. I made an RMA request and this is the 6th business day and haven't heard anything back from them.
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