Skip to: | |

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.

Since 1999, Big Value Inc has been a "student" of the ecommerce marketplace for close to a decade, perfecting the art of customer satisfaction and support. Big Value Inc offers buyers a wide variety of products across virtually every category in consumer electronics.


At Big Value Inc, we have one department: Customer Satisfaction Department! Big Value Inc wants to certify all customers are pleased to the best of our ability. If you have any issues, problems or inquiries please contact us immediately so we may assist you. We're here for you!

We are open Monday thru Friday. Should you have any questions please call us or email us during our business hours/days. Please allow emails/inquiries that are sent over a weekend to be answered during the work week.

Toll Free: 1-800-319-VALUE(8258)
Email: support@bigvalueinc.com

  • Feedback
  • Returns Policy
101 Reviews (82% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-19 of 19
Anonymous
Ordered on 11/21/2012
Thank you! 1/21/2013 2:29:34 AM
Shipped fast. Very satisfied
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Anonymous
Ordered on 12/15/2012
1/1/2013 2:20:37 PM
Seller appears to have held onto my Camera Case for several days after printing shipping label before actually mailing it resulting in a much longer than should have been delivery time.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Adrian
Ordered on 12/14/2012
NEVER GOT MY SHIPMENT 12/23/2012 9:39:53 PM
TOOK MY MONEY AND NEVER DELIVERED THE GOODS.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Anonymous
Ordered on 12/6/2012
Fast shipping!!! :) 12/13/2012 12:30:59 PM
Thanks everything was perfect! :)
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Anonymous
Ordered on 11/16/2012
Customer service lacking 12/6/2012 5:44:00 AM
Had to call in to customer service to get any type of shipping information. They were not very helpful. Additionally, their order processing time was inordinately long. Will use another reseller in the future.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Frustrated
Ordered on 9/13/2012
Big Value 9/29/2012 7:59:15 AM
Ordered two Beats headphones -- one was defective. Getting in touch with someone from Big Value took over an hour, figuring out how to get a RMA for only one item was unbelievably difficult and now it's been a week since my headphones returned to their store and still no refund. Never, never again!
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
dissatisfied.
Ordered on 6/20/2012
Defective Product 7/6/2012 9:07:11 AM
I purchased a waterproof video camera through new egg, supplied by this seller. when it did not work and would not charge, the seller would not respond to e mails requesting a return authorization. perhaps they are too big to be concerned about product compliance or customer satisfaction.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
land_end
Ordered on 6/11/2012
Don't Purchase from this company! 6/18/2012 12:43:04 PM
The item was poorly packaged. The item was shipped in an envelope and not in a box. It arrived with a rip in the envelope and one of the sides of the box was crushed. I contacted New Egg and they said they could not help me and contact the seller. I contacted the seller and there has been no response from Big Value.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Tim in Butler
Ordered on 3/24/2012
Perfect Internet Seller. 4/29/2012 8:50:30 AM
This was the second item I bought from Big Value, Inc. This second purchase actually had a manufacturers defect. Big Value offered me a full refund or a replacement. I got me a replacement very quickly, and Big Value even paid for the return shipping. I would definitely recommend this internet seller.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Anonymous
Ordered on 3/20/2012
Audio-Technica ATH-ANC7B Active Noise Cancel Headphones 4/5/2012 9:02:38 AM
This is a headphones good for music, about active noise cancel is well not much good.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Shawn
Ordered on 3/7/2012
Ipad 2 3/13/2012 1:54:34 PM
Got a used Ipad 2 case which did not fit my brand new Ipad 2. So much for new equipment at a good price
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Aniv
Ordered on 2/1/2012
Nikon 2166 AF-S DX VR Zoom-Nikkor 55-200mm f/4-5.6G IF-ED Lens 3/3/2012 12:43:04 AM
Packaging was slightly worn out but item was brand new. I don't mind saving $50 over the lowest online price for worn out packaging :D

Item arrived quickly. Would buy again.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Roy D. Mercer
Ordered on 2/15/2012
Very smooth 3/1/2012 9:35:54 PM
The item was delivered promptly and was well packed. Tracking info was accurate and easy to follow.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Mary E
Ordered on 1/10/2012
Newegg service 1/26/2012 6:21:51 AM
Just ad they said the product and shipment would be.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Patrick
Ordered on 1/9/2012
Great Experience! 1/12/2012 9:45:01 PM
Shipped perfectly, item brand new, absolutely great packaging, thanks!
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Anonymous
Ordered on 11/22/2011
Garmin Approach G3 12/8/2011 6:14:47 AM
Great price and excellent service - - some of the fastest service I've ever received - -THANKS!
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
hai
Ordered on 10/28/2011
11/14/2011 2:52:38 PM
good
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Otterlover
Ordered on 9/6/2011
Great price on time 9/28/2011 2:14:25 AM
The price I got for my otter box case was thirty five less than the manufacture wanted for the case, and I received the product in four days from the day I ordered it.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Mitch
Ordered on 9/6/2011
Otter Box Defender for iPad2 9/22/2011 2:39:01 PM
Item as described. New in original packaging. Great protection for iPad2. Nice non-slip back. Included cover/stand holds the iPad2 in either portrait or landscape modes at two different angles. Stand can be clipped on the back when you don't need it, or clipped on the front to protect the screen during transport. Overall a good quality product - highly recommended for iPad2 users. Purchasing from Big Value, Inc. via Newegg.com saved me almost 50% over what two of my local 'big chain stores' were selling them for.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site.