- Email This Seller
SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
JAM Paper & Envelope is proud to be family owned and operated for over 50 years.
With stores and offices in New York and New Jersey, we are in the center of the fashion, media, public relations, marketing, event planning, and photography industries. We have plants and warehouses on both coasts as well as overseas.
JAM Paper offers a wide range of envelopes, plastics, paper, folders, bags, portfolios, and boxes to help businesses and individuals look professional, creative, and smart. JAM products are perfect to get a customer's or client's attention, or to dress up a report, mailing or presentation.
We have a store in Manhattan at 135 Third Avenue (between 14th and 15th Street), New York, NY 10003. And a store at 466 Lexington Avenue, (between 45th and 46th Street), New York, NY 10017. We also have a store in New Jersey at 185 Legrand Avenue, Northvale, NJ 07647.
If you like our products, "LIKE US" on facebook to learn about new products and sales!
- Returns Policy
Returns, exchanges or refunds must be received back within 30 days of purchase.
All orders are subject to:
- a 20% restocking fee
- any applicable freight charges on returning the product
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.