- Email This Seller
Energy Earth is a one-stop ecommerce superstore offering thousands of useful products related to the conservation of natural resources. We seek to reduce environmental contamination and the usage of natural resources by decreasing our customers’ energy needs. At Energy Earth, our products promote a healthier, more sustainable environment and provide increased comfort while reducing energy use in innovative, economical ways. We offer comprehensive educational materials, unmatched pricing on our products and the highest level of customer service available in order to encourage a mindset of efficiency.
Our mission is simple: empower the world to use less energy and natural resources.
Who We Are
Founded in 2011, Energy Earth is a company of innovators committed to our customers and the protection of the Earth’s natural resources. As seasoned professionals, we seek to save our customers money and energy while increasing comfort and quality of life. We are homeowners, neighbors, parents and friends who share the same interests and values as you, our customers. Let us help you save today.
- Returns Policy
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.